FedEx Announces New Surcharge Increases Starting in June
FedEx will increase three peak surcharges on Express and Ground shipments beginning June 21, the carrier announced in an update Friday. Increased surcharges include Peak - Residential Delivery Charge for FedEx Express and FedEx Ground domestic; Peak Surcharges on U.S. Express Package Services, U.S. Ground Services and International Ground Services; and a Peak Surcharge on FedEx Ground Economy Package Service, all with effective dates of June 21, 2021, until further notice.
Total Retail's Take: Shipping carriers continue to increase rates under the strain of large shipment volumes during the COVID-19 pandemic. The announcement from FedEx states that the impact of the virus continues to generate elevated volumes, high demand for capacity, and increased operating costs across its carrier network. The surcharge on residential shipping will have the biggest effect on e-commerce, which will see online retailers hit with a 100 percent increase from $0.30 to $0.60 per package. Trevor Outman, co-CEO at Shipware, noted that "this will have a direct impact on all direct-to-consumer e-commerce businesses; doubling their current residential surcharge costs."
Retailers have already been struggling with how to meet consumer expectations of free and fast delivery with ever-increasing shipping costs. These new increases may force some brands to push shipment costs onto customers, potentially turning away shoppers if additional delivery costs aren't communicated clearly during checkout. Retailers may be wise to re-evaluate their carrier agreements and diversify shipping partners now, as FedEx executives continue to refer to the surcharge ecosystem as "the new normal" and UPS also recently hiked surcharges during the pandemic.
Kristina Stidham is the digital content director at Total Retail and sister brands Women in Retail Leadership Circle and Women Leading Travel & Hospitality at NAPCO Media. She is passionate about digital media and handles video, podcast and virtual event production for all brands. You can often find her at WIRLC, TR, WLT&H or industry events with her camera and podcasting equipment—or at home on Zoom—recording interviews with thought leaders and business executives.
Kristina holds a B.A. in Media Studies and Production from the Temple University Klein College of Media and Communication in Philadelphia. Go Owls! When she's not in the office, she loves to go on long walks, sing around the house, hangout with her family and two pet guinea pigs, and travel to new places.