Cloud-Based Inventory Management Solution Allows Orbring.com to Expand Sales Channels
When gymnasts attempt a new tumbling move, having a high-quality mat beneath their feet gives them the confidence to soar higher. So when Orbring.com, a seller of professional-quality gymnastic mats used in schools, gyms, martial arts studios and more, wanted to expand sales into multiple new channels, it knew it needed a way to proactively and confidently manage its inventory.
With just four employees and 5,000 square feet of warehouse space in Houston, Orbring.com President Sean Peng wanted to expand product offerings and offer more SKUs without running into out-of-stock issues that could impact customer satisfaction. Managing inventory was additionally complicated by the fact that restocking requires a one-and-a-half month lead time to allow for shipping from China — not to mention significant costs.
Peng wanted an inventory management system would help him stay on top of his current and forecasted inventory needs, as well as avoid the potential pitfalls of selling across existing and new sales channels. He chose a cloud-based solution from Stitch Labs, a company which helps entrepreneurs like Peng easily track and manage every step of the inventory process.
"Before implementing the software, we didn't have the courage to try the more aggressive business practice of selling on multiple channels, including Amazon.com and eBay, because we were afraid we wouldn't be able to manage it with our limited staff," said Peng.
Stitch Labs’ solution allowed Peng and his team to add new products to its lineup, stock more inventory and keep costs to customers competitive.
Before using the cloud-based solution, Obring's inventory was monitored manually via an Excel file. Now, when an order is placed for products on Amazon, Peng can automatically see how much inventory is available for that and other channels.
"The efficiency gained from using this type of solution is tremendous," said Peng. "The biggest benefit is that we can now sell across more channels, knowing that our inventory is very well managed, which saves us a ton of time. That time saved allows us to spend more time focusing on our business strategy and growth plan."