Nordstrom Pilots Texting Program for Pickup of Online Orders
Nordstrom is testing curbside pickup for online orders at several stores across the country, including the retailer's downtown Nordstrom flagship store. Customers have had the option to select in-store pickup when buying online since 2008. Now customers at the test location can choose the option of calling or texting as they near the store. A store employee will run the purchase outside so the customer never has to leave his or her car.