Nordstrom

Nordstrom to Accept Macy's, Kohl's Returns at NYC Local Stores
September 6, 2019 at 11:28 am

Nordstrom, which opens two “Nordstrom Local” concept stores in Manhattan this month, will accept product returns from rivals like Macy’s and Kohl’s in the new small-format locations, regardless of whether Nordstrom carries the same item. Returns can be a pain point for both the customer and retailer, and shoppers want a convenient way to drop…

Nordstrom Announces a Pair of Sustainability Initiatives
August 27, 2019 at 10:41 am

Nordstrom announced last Friday that it has launched Sustainable Style, an online shopping category that consists entirely of responsibly made products. The featured items are sustainably sourced, manufactured in factories that meet higher social or environmental standards, and/or give back. The category includes more than 2,000 items from 90 brands, including Nordstrom-made Treasure & Bond, Patagonia, Reformation,…

Nordstrom Family Reportedly Wants to Increase Stake in Retailer
August 1, 2019 at 12:50 pm

A group of Nordstrom family members are interested in increasing their stake in the department store, according to CNBC. Currently the group owns 31.2 percent of Nordstrom, and they're reportedly working on a proposal to raise their ownership stake to at least 50 percent. Last year, the family decided not to take Nordstrom private after an initial offer of…

Rent the Runway Brings its Drop Boxes to Nordstrom
July 1, 2019 at 12:53 pm

Clothing subscription company Rent the Runway has added drop boxes to four Nordstrom locations in Los Angeles. The deal, which CNBC announced on Thursday, is Rent the Runway’s second plan to expand its reach after agreeing last fall to put drop boxes in certain WeWork locations. The drop boxes will be at three of Nordstrom’s…

Nordstrom Expands New York Presence With 2 ‘Local’ Stores
May 3, 2019 at 11:47 am

Nordstrom waited decades to expand in Manhattan, but now it’s making up for lost time. The upscale department store chain introduced its men’s store last year and is opening a seven-story flagship store this fall. And Nordstrom has more planned for New York City. In September, it will open two small outposts in New York…

3 Innovations From Nordstrom to Inspire Your 2019 Retail Strategy
March 20, 2019 at 12:52 pm

This past year, Lord & Taylor announced it would close its flagship store in New York City, as well as 10 of its other retail locations through 2019. While many long-established retailers have struggled to keep up in an increasingly omnichannel retail environment, the announcement still came as a surprise for many people as the…

A Q&A With Erik Nordstrom at Shoptalk
March 4, 2019 at 2:51 pm

In an opening keynote session at Shoptalk in Las Vegas yesterday, Erik Nordstrom, co-president of Nordstrom, was interviewed by Courtney Reagan, a retail reporter for CNBC. The discussion touched on a variety of topics, from the future of department stores to omnichannel innovation to redefining the brick-and-mortar shopping experience. Erik Nordstrom also commented on the…

Nordstrom Security Breach Exposes Sensitive Employee Data
November 13, 2018 at 2:57 pm

Nordstrom is notifying employees of an information-security breach that exposed their names, Social Security numbers, dates of birth, checking account and routing numbers, salaries and more. Employees across the company received an email notification and apology from co-President Blake Nordstrom on Wednesday informing them of the breach, a company spokesperson confirmed Friday. Some employees, who may not…

A Look at Nordstrom's Relaunched Loyalty Program
October 24, 2018 at 10:27 am

Nordstrom announced last month the evolution of its customer loyalty program, The Nordy Club, launching this fall. The program incorporates the traditional point system and favorite benefits of Nordstrom's previous loyalty program, while offering customers personalized and enhanced service and experiences, including exclusive access to product and events as well as more convenient ways to shop…