Amazon Tops NRF's Customer Service Survey
Consumers have spoken: Amazon.com has the best customer service among U.S. retailers, according to a survey of thousands of shoppers. In a survey of 9,374 shoppers, Amazon.com took top honors in the seventh annual NRF Foundation/American Express Customers' Choice survey, conducted by BIGinsight.
- Companies:
- Amazon.com
- American Express
- Places:
- New York City
- U.S.
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