Omnichannel

Technology, Service Key to Interior Define's Offline Success
November 20, 2017 at 11:01 am

In episode 119 of Total Retail Talks, Rob Royer, founder and CEO of Interior Define, discusses how the custom furniture retailer is using technology to help bridge the gap between customers’ online and offline shopping experiences.

5 Tips for Transitioning Your Online Business to the Physical World
November 17, 2017 at 11:25 am

Over the past few decades, we’ve seen a lot of physical retail businesses transition to become online businesses (or physical-online hybrids). This makes sense. Online juggernauts like Amazon.com have changed the way people buy things, and physical retail stores have had difficulty keeping pace. Transitioning to at least a partially online model is a kind…

Retailers Have Work to Do in Omnichannel, Report Finds
November 17, 2017 at 11:13 am

In nearly every retail boardroom, the message is the same: “omnichannel retail is the future, and we need to get ready.” And while many retailers have made significant improvements in their channel integration strategy, there's little consensus into the overall maturity of regional markets. To that end, OrderDynamics conducted a study of more than 1,000…

Record Shopping Crowds Expected Over Thanksgiving Weekend
November 16, 2017 at 1:35 pm

The National Retail Federation (NRF) reported this week that more than 164 million people are expected to shop during the upcoming Thanksgiving weekend. The NRF reports reports 69 percent of Americans are planning to shop over the now infamous Black Friday and Cyber Monday weekend. CBS Philadelphia reports of those shopping, 20 percent plan to…

2017 Holiday Season Predictions for Retailers
November 15, 2017 at 9:49 am

The holiday shopping season typically generates around 20 percent of the average retailer’s annual revenue, but 2017 is difficult to forecast. Consumer confidence has increased, but continued economic and political instability could dampen shopper enthusiasm. In spite of potential instability, there are holiday shopping trends to expect as we move from Black Friday to year…

Getting Mobile: The New Omnichannel Retail Experience
November 7, 2017 at 10:25 am

The way we shop is changing, so it’s only natural that retailers would change their approach to fit consumer demands. According to Worldpay, omnichannel shoppers spend between 50 percent to 300 percent more than single-channel shoppers. However, the tactics online retailers are adopting are surprisingly similar. In fact, they’re starting to act a little more…

Is Your Brand Ready for the Black Friday Rush?
November 6, 2017 at 10:07 am

Black Friday is poised to be strong for U.S. retailers this year, according to findings from a recent study conducted by Periscope® By McKinsey, which was designed to determine consumer sentiment towards the shopping event as well as the categories consumers will shop in and how they will shop. Almost half (44 percent) of U.S.…

Amazon to End AmazonFresh Delivery Service in Some Areas
November 3, 2017 at 11:12 am

Amazon.com is ending its Fresh grocery delivery service for select areas, though it will continue to operate in more than a dozen cities. Reuters reports AmazonFresh deliveries will stop for some people after Nov. 30 in suburban Pennsylvania and New Jersey, according to messages sent to customers. AmazonFresh started more than a decade ago, but…

Govberg Jewelers Finds Success With Retail 3.0
November 2, 2017 at 11:01 am

2017 hasn’t really been a great year for retail. In fact, “tumultuous” is a word that comes to my mind when describing the industry this year. With an increasing competitive market and ever-changing digital landscape, retailers have struggled to find their footing. However, there have been success stories, and Govberg Jewelers is one of them. The…

A Chat With Mike Halula, Retail Analytics Practice Lead for the Americas, Teradata
November 1, 2017 at 2:11 pm

In an interview at the Teradata Partners Conference in Anaheim, Calif., last week, Mike Halula, retail analytics practice lead for the Americas, Teradata, touched on a variety of topics regarding the current and future state of the retail industry: On Marketing to Millennials "Marketers are trying to figure out how customers want to be connected…