As a leading management consulting firm, Kearney has the foresight to anticipate change. Katherine Black, partner and Americas lead, grocery and retail at Kearney, shares valuable insights on artificial intelligence and the future of retail during this interview from Total Retail Tech in Dallas last month. Black discusses emerging trends in AI and its impact on consumer behavior, helping retailers to discern meaningful trends from temporary hype. She also shares advice for how retailers can adapt to this developing landscape, where she expects AI to shift value within the retail ecosystem, and where retailers should invest in AI going forward.