Join John Lawson as he runs through 15 ways to acquire news customers in 30 minutes. Tactics to be discussed include promoting digital engagement in-store; asking for customers' email addresses at the point of sale (online or in-store); and sending in-store receipts to customers via email.
In this webinar, John Lawson, CEO of ColderICE Media and Mark Dawson, Customer Experience Administrator at British global travel company Thomas Cook, will map out the current self-service revolution, what it means for retailers, and how to make your customer fall in love with it and use it.
Q: "I sell merchandise on eBay and via my own site, and have much better sales on eBay. How can I convert those eBay buyers to purchase on my website?"