Best Practices

Austin Comer Visit Author's Page

Austin Comer is general manager of small business commerce at BigCommerce, a leading provider of open, composable commerce solutions for B2C and B2B brands and retailers.

Brian Klais Visit Author's Page

Brian Klais, Founder and CEO, URLgenius
Brian Klais is a distinguished entrepreneur, creator economy evangelist, and award-winning mobile strategist renowned for founding URLgenius, the premier, patent-protected global app-linking platform that empowers marketers and creators of all sizes to create fluid app-to-app linking experiences to enhance engagement, conversions, and affiliate commissions. Favored by leading content creators, agencies, and brands worldwide, URLgenius reduces friction for the end user when linking to apps and websites from social media and digital and traditional advertising.

Prior to URLgenius, Klais helped pioneer SaaS SEO technology for retail and media brands, making it easier for millions of consumers to find relevant products via search engines. He launched the first retail platform for mobile SEO as the GM at Covario (now iProspect and RioSEO). Before, Brian Klais was a Senior Partner at SEO agency Netconcepts, where he led the firm's award-winning SaaS SEO platform to acquisition by Covario.

Brian Klais’ visionary leadership and innovation across the mobile marketing space have cemented his reputation as an award-winning strategist. Follow all of his insightful thought leadership across the digital marketing landscape on LinkedIn for a glimpse into the future of mobile marketing and beyond.

Quentin MontaltoVisit Author's Page

Quentin Montalto is chief operating officer of ShipperHQ, a shipping and checkout experience platform powering thousands of retailers in over 150 countries.

Madison FisherVisit Author's Page

Madison Fisher is a manager, strategic services, with The Lacek Group. For more than 30 years, The Lacek Group has been innovating the art and algorithms of brand devotion. We help world-class brands identify their highest-potential customers, engage them across channels throughout their lifecycles, personalize each relationship for optimal long-term results, and measure the true effectiveness of those efforts. The Lacek Group is an Ogilvy One company.

Johannes PanzerVisit Author's Page

Johannes Panzer is Head of Industry Solutions, Ecommerce at Descartes, the global leader in providing on-demand, software-as-a-service solutions focused on improving the productivity, performance and security of logistics-intensive businesses.

Brad JashinskyVisit Author's Page

Brad Jashinsky is a Director Analyst in the Gartner Marketing Practice, specializing in the retail and hospitality industries. Learn more about how brands can build customer loyalty at the Gartner Marketing Symposium/Xpo™ 2023, taking place May 22-24 in Denver, CO.

Caitlin BarrettVisit Author's Page

Caitlin Barrett is a content marketing manager at Webex at Cisco, the leading enterprise solution for video conferencing, webinars, and screen sharing.

Joy TaylorVisit Author's Page

Joy Taylor is the managing director of consulting at alliant. Specializing in succession planning, change management, and program transformations, she’s consulted for enterprises including Merck, Johnson & Johnson, W.L. Gore, Fidelity Investments and more.

Caleb BenningfieldVisit Author's Page

Caleb Benningfield is head of lakehouse strategy at Amperity. He joined the company as employee number four, helping to build Amperity from a stealth-stage concept to a $1B valued unicorn and a leader in the Customer Data Platform industry. At Amperity, he has held a number of technical and customer-facing leadership roles. After serving as the founding member of the Client Services organization, Caleb transitioned to the Product team, serving as Principal Solution Architect and running a dedicated practice building experimental and partner solutions. He leads the Lakehouse strategy to expand on Amperity's connectivity with cloud data warehouses. Caleb is passionate about solving the complex challenges inherent to the customer data domain and developing solutions that leverage best-in-breed technology in the most efficient & effective way possible. He is a frequent speaker and blogger on all things relating to identity resolution, data engineering, data architecture, and data operations.

Deb DeakinVisit Author's Page

Deb Deakin is Director of Operations at ePost Global, where she leads cross-border shipping operations across four U.S. facilities. With more than 20 years of experience in international logistics — including leadership roles at Swiss Post and Asendia — Deb specializes in building efficient, scalable systems and teams. She’s passionate about process improvement, automation, and mentoring the next generation of logistics leaders.