Nordstrom

In mid-August of last year, warning signs at the Seattle headquarters of Nordstrom Inc. first became apparent. Up to that point, the upscale apparel retailer, with $14 billion in annual sales, had enjoyed several years of steady sales growth and expansion. Its stock had climbed to a record high of about $80 a share. “Then, all of…

Nordstrom made a bold move this week by acquiring a minority stake in supply chain software firm DS Co. The platform provides a cloud-based service that will make it easier for suppliers to directly ship orders placed through Nordstrom’s retail partners — i.e., drop shipping. For example, if a customer purchases a shirt from Nordstrom’s website,…

Trunk Club will close down its Goose Island, Ill., distribution center and work more closely with its parent company, Nordstrom, cutting 250 jobs in the process, the retailers said in a news release Tuesday. Trunk Club, which was acquired by Nordstrom in 2014, will begin shifting order fulfillment and distribution operations currently handled at its Goose…

According to Forrester, $1.5 trillion in retail sales start online and end in-store. Furthermore, research shows these omnichannel buyers have a 30 percent higher customer lifetime value (CLV). Want to earn a percentage of that enormous pie? To increase sales and see a higher CLV, online and brick-and-mortar retailers alike must make innovative omnichannel marketing initiatives…

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Nordstrom and Michael Kors are on the rocks. The Seattle-based department store is quietly dumping the designer’s handbags in more than half of its 121 full-line stores across the country, according to a research report on Tuesday. Nordstrom is also feeling squeezed by rival Macy’s, which has a glut of Kors bags, many of them on sale,…

Beset by fierce online competition, a lackluster retail climate, the costs of rapid expansion and sagging profits of late, Nordstrom on Monday said it expects to lay off 350 to 400 people in a cost-cutting measure aimed at becoming more efficient. The majority of the cuts will come from its corporate headquarters in Seattle, where departments…

Every retailer hopes to earn not just wallet share, but also the loyalty of its customers. A delighted and loyal customer will keep coming back, spend more money while there, and go one step further by recommending their favorite retailer to friends and family. Recently, Market Force Information announced the results of its annual fashion…

Nordstrom has laid off more than a hundred staffers in its technology operations as the company steps off the investment pedal in the midst of a surprisingly tough retail environment. A person familiar with the company said 120 employees were laid off last week from the company’s tech department. The move comes in the wake of…

Getting its sunglasses out of gas stations was a key first step. Nowadays, Ray-Ban sunglasses can be found selling for as much as $300 at high-end stores like Nordstrom and Neiman Marcus. The brand recently opened its first ever flagship store, a sleek emporium in the heart of Manhattan’s shopping mecca, SoHo. And if you walk around…