Amazon.com

Amazon Makes 2-Hour Grocery Delivery Free for Prime Members
October 29, 2019 at 12:13 pm

Amazon.com just added a new perk to its popular Prime membership program: free grocery delivery. The retailer announced today that it will start delivering grocery products within a two-hour window to all Prime members living in the 2,000 regions eligible for the service. That means Prime members, who pay $119 per year in the U.S.…

Amazon Expands In-Store Package Pickup Service
October 25, 2019 at 12:34 pm

Amazon.com is expanding a program that turns physical retail stores into package pickup centers, GeekWire reported. The pickup service program, Counter, will be added to thousands of store locations at GNC, Health Mart and Stage Stores. Amazon launched the Counter program through a partnership with Rite-Aid in June. "This new network of pickup points gives…

Amazon's Plan for Grocery Stores, and the Impact on the Industry
October 11, 2019 at 12:49 pm

In this episode of Retail Right Now, Total Retail's Joe Keenan and Kristina Stidham discuss Amazon.com’s plan to open a grocery store concept, one that will be separate from its Whole Foods subsidiary. Amazon will reportedly be testing the grocery store chain in three markets, Chicago, Los Angeles, and Philadelphia, potentially as early as the…

What Really Makes a Superior BOPIS Online Experience?
October 4, 2019 at 11:04 am

The retail climate in the U.S. is analogous to the rise of social media: omni-present, fast-paced and powerful. Consumers’ shopping habits are migrating away from shopping exclusively in-store or online to a cross-pollination of the two worlds. A customer can now see a sponsored ad on their social feed, use the ad’s promo code in…

Amazon to Launch Grocery Stores in 3 Major US Cities
October 2, 2019 at 1:00 pm

Amazon.com reportedly is moving forward with the opening of grocery stores separate from its Whole Foods Market subsidiary, according to SupermarketNews.com. Store locations will begin opening in Philadelphia, Chicago, and Los Angeles, possibly as early as the end of this year, as Amazon has reportedly already signed more than a dozen leases in the Los…

The Retail Revival: Learnings From Amazon and Costco
September 26, 2019 at 11:13 am

Connecting with individual shoppers is the mandate for retailers today. Using new technologies, they're capitalizing on internet-connected capabilities, launching new in-store innovations, and more, all to satisfy shifting consumer demands. But it's not enough. Consumers have moved beyond these shiny “new” technology innovations. They now expect a personalized, convenient and flexible shopping experience, and are…

Amazon Probed by US Antitrust Officials Over Marketplace
September 13, 2019 at 1:06 pm

A team of Federal Trade Commission (FTC) investigators has begun interviewing small businesses that sell products on Amazon.com to determine whether the e-commerce giant is using its market power to hurt competition. Several attorneys and at least one economist have been conducting interviews, according to three merchants. All were asked what percentage of revenue their businesses derive from Amazon vs.…

Take a Page From Amazon’s Shipping Playbook
September 5, 2019 at 3:05 pm

Every retailer and shipper is constantly trying to keep up with Amazon.com. Some are even chasing the ultimate accomplishment of surpassing the online retail giant. Similarly, even Amazon pushes itself to be the best, as it knows that with each conquered goal there's higher expectations from customers waiting for it. As retailers imagine Amazon flipping…

Walmart Moves Further Into Healthcare Market With New Clinic
August 30, 2019 at 10:45 am

Walmart is moving further into the primary care and mental health market, according to CNBC. The world's largest retailer is opening a new clinic in Dallas, Georgia called Walmart Health. The company has launched a website for the new clinic, Walmarthealth.com, where patients can make appointments for immunizations, optometry and more. Walmart is testing the…

FedEx Ending Ground Deliveries for Amazon
August 8, 2019 at 12:56 pm

FedEx will not be renewing its ground-delivery contract with Amazon.com, which expires at the end of this month, CNBC reported. A spokesperson for FedEx said the decision is consistent with the company's strategy to focus on the broader e-commerce market. “We're constantly innovating to improve the carrier experience and sometimes that means re-evaluating our carrier relationships,”…