User Experience

Retail Learnings From 2016 Already Playing Out in Q1 2017
February 15, 2017 at 6:32 pm

Lessons learned during the 2016 end-of-year shopping season are already finding applications in the retail space as store, sales and customer experience models continue to evolve. Retailers are focused on developing new approaches to better target consumers via mobile, online and in-store sales to not only remain relevant, but innovative in the retail marketplace. The…

Customer Experience Shines for Jewelry Television
February 13, 2017 at 9:54 am

In episode 77 of Total Retail Talks, Chris Meystrik, chief technology officer at Jewelry Television, a TV network and online retailer of fine jewelry, answers questions from Total Retail's Executive Editor Joe Keenan on how the company is leveraging data to improve the customer experience.

Technology Improving the In-Store Experience for Evereve's Customers
January 30, 2017 at 11:09 am

In episode 75, Anthony Hoang, former chief information officer at Evereve, a contemporary retail brand that specializes in styling moms, discusses how the company is leveraging long-term evolution (LTE) Wi-Fi in its brick-and-mortar stores, and the impact that the technology is having on the shopping experience. Learn how Evereve is using technology to bridge online and…