Technology

How Logistics Management Technology is Transforming Retail
June 8, 2021 at 1:07 pm

If any theme or keyword could be applied to our post-2000s world, it would be transformation. Since the early 2000s, the rapid emergence and evolution of new and existing technologies have completely disrupted and transformed our world. Cellphones are now supercomputers compared to the bricks of the 80s and 90s, ridesharing apps have transformed the…

How Retailers Can Leverage PIMs to Improve E-Commerce Customer Experience
June 7, 2021 at 10:56 am

As Americans hunkered down as a result of stay-at-home orders, they flocked to their screens to shop for groceries, home office supplies, nonessential goods, holiday gifts and more. With this, online retail sales grew 32.4 percent in 2020, a total of $791.7 billion in sales over the course of the year. This momentum continued into…

Why Retailers Should Recalibrate Pricing Strategies With Optimization Science
June 3, 2021 at 5:33 pm

In this episode of Retail Right Now, Total Retail's Melissa Campanelli and Kristina Stidham discuss an article recently published by Total Retail, “A Pricing Reboot: How Optimization Science Can Recharge Your Omnichannel Pricing,” authored by Geoff Pofahl, Ph.D., head of science at DemandTec. Pofahl writes that many of the shoppers who flocked to online channels…

How Coleman Furniture Uses AI to Power Visual Search
May 24, 2021 at 7:29 pm

In episode 299 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Michael Stein, head of e-commerce at Coleman Furniture, an online furniture retailer that is part of Renegade Furniture Group. Listen in as Stein discusses how Coleman Furniture is utilizing technology to differentiate itself from the competition, examples of how the company is using artificial…

Reinventing Retail in 2021: Technology Innovation, CX and Analytics Will Drive the Market
May 24, 2021 at 11:41 am

The impact of the COVID-19 pandemic has been varied across industries, but the way it has shaken up the retail industry draws few parallels. Lockdowns and movement restrictions brought business in physical stores to a trickle and led to changes in buying patterns and consumer preferences almost overnight. Retailers that relied primarily on in-store experiences…

How to Improve the Retail Experience With Digital Voice
May 24, 2021 at 10:31 am

In 2020, the e-commerce industry saw a boom in popularity, with online spending accounting for 21.3 percent of total retail sales. With research suggesting that online purchases will make up half the growth in the global retail sector by 2025, retail marketers will need to get creative in how they attract, engage and retain customers.…

Retail Reset: Using 3D Technologies to Reduce Returns and Grow Online Sales
May 19, 2021 at 2:34 pm

The pandemic was a reset for e-commerce as consumers turned to online shopping in droves, including demographics that were previously reluctant to buy online. However, online sales growth came with a steep drawback. U.S. customers spent a staggering $565 billion online in 2020, but approximately $102 billion of the merchandise was returned. Online returns more…

Walmart Acquires Virtual Fitting Room Company Zeekit
May 13, 2021 at 6:35 pm

Walmart announced that it will acquire virtual fitting room startup Zeekit as it makes a push into fashion and caters to customers shopping for clothes online. Financial terms of the deal were not disclosed. In a post on the company’s website, Walmart U.S. executive vice president of apparel and private brands, Denise Incandela, said customers will…

5 Things Retailers Can't Do (Easily) Without Headless Checkout
May 11, 2021 at 12:25 pm

A little over a decade ago, retailers applauded that they could move away from self-hosted, licensed e-commerce platforms with high development and support costs and painful upgrade paths. Many made the move to all-in-one SaaS platforms at a lower cost, with basic functionality for e-commerce, and app or plug-in marketplaces to add more features. Fast-forward…