Supply Chain

Amazon Launches Pickup Option, Counter
June 27, 2019 at 12:57 pm

Amazon.com launched a new pickup option, Counter, in the U.S. today. Counter is a network of staffed package pickup points that enables customers to collect their Amazon packages from Counter locations at third-party retail outlets, department stores, and local neighborhood stores. Counter went live today in more than a hundred Rite Aid stores across the U.S. By…

Cracking the 'Last Mile' Supply Chain Challenge
June 21, 2019 at 9:38 am

As Amazon.com rewrites the rules of retail, retailers are struggling to adapt and stay relevant. And it’s only getting harder to compete as the online retail giant continues to up the ante — most recently introducing one-day free shipping to Amazon Prime customers. Instead of forging new and uncharted paths, retailers can succeed by taking a…

Amazon's One-Day Shipping: A Day Late and a Dollar Short?
June 19, 2019 at 11:13 am

The demands of consumerism have "upped" everyone's game, and it seems our battle cry for instant gratification has been heard. While retailers struggle to match Amazon.com's pricing and selection, Amazon tries to close the gap on the "availability" offered by brick-and-mortar retailers. One-day shipping certainly gets Amazon closer to the core promise made by retailers,…

FedEx, Dollar General Partner on In-Store Parcel Service
June 18, 2019 at 2:52 pm

FedEx will offer pickup and drop-off services inside Dollar General stores, expanding the shipping company’s reach in rural America. Memphis-based FedEx on Monday announced the alliance with fellow Tennessee company Dollar General Corp. The companies plan to begin adding FedEx services in more than 1,500 Dollar General stores by late summer and expand to more than 8,000…

Target Expands Same-Day Shipping as Delivery Wars Heat Up
June 13, 2019 at 11:16 am

Target is bringing its same-day delivery option to the masses — the latest move in an ongoing delivery war involving the big-box retailer, Walmart and Amazon.com. Target announced today that customers in 47 states will now be able to get items delivered same day by paying a flat fee of $9.99 per order. It’s using Shipt, a membership-based, same-day…

Amazon to End US Restaurant Delivery Service
June 12, 2019 at 12:41 pm

Amazon.com will end its U.S. food delivery service, Amazon Restaurants, at the end of June, reports Business Insider. Amazon Restaurants launched in Seattle in 2015, and expanded to over 20 markets globally, yet failed to become a top player in the American food delivery space. The service was available only to Amazon Prime members and…

Research Reveals More Collaboration Needed to Support Last-Mile Customer Experience
June 11, 2019 at 11:31 am

U.S. retail sales soared 1.6 percent in March, posting the largest gain in a year-and-a-half and outpacing economists’ expectations. While growing sales numbers are undoubtedly good news for retailers, consumer expectations around the delivery process are also surging, making it more difficult than ever for retailers to meet customers’ demands. This might not be welcome news…

How the Supply Chain Impacts Retail’s Omnichannel Priorities
June 7, 2019 at 1:52 pm

Over the last several years, the retail industry has experienced significant changes. The most noticeable change is the Amazon Effect, or the ongoing evolution of the retail market due to Amazon.com's industry dominance. Simultaneously, changing consumer dynamics, including omnichannel expectations and urban population shifts, have forced retailers to rethink their product marketing strategies. While it seems…

A Look Into Cannabis Retail Challenges
May 30, 2019 at 9:52 am

The global cannabis market could be worth $32 billion by 2022, and consequently presents huge opportunities for retailers. While the transition from prohibition presents huge opportunities, it also presents huge challenges. BDS Analytics commented that 2018 was a year of "constantly diminishing forecasts," as retailers struggled to compete against the black market in a heavily…

Building a Successful Delivery Strategy in Europe
May 21, 2019 at 10:41 am

For U.S. retailers and brands looking to expand globally and grow their revenue, Europe is very attractive. The e-commerce market is worth over $602 billion, with Western Europe accounting for approximately 68 percent of total European online retail turnover. Europe offers cross-border retailers access to over 500 million consumers and, unlike the U.S., is not…