Supply Chain

Research Reveals More Collaboration Needed to Support Last-Mile Customer Experience
June 11, 2019 at 11:31 am

U.S. retail sales soared 1.6 percent in March, posting the largest gain in a year-and-a-half and outpacing economists’ expectations. While growing sales numbers are undoubtedly good news for retailers, consumer expectations around the delivery process are also surging, making it more difficult than ever for retailers to meet customers’ demands. This might not be welcome news…

How the Supply Chain Impacts Retail’s Omnichannel Priorities
June 7, 2019 at 1:52 pm

Over the last several years, the retail industry has experienced significant changes. The most noticeable change is the Amazon Effect, or the ongoing evolution of the retail market due to Amazon.com's industry dominance. Simultaneously, changing consumer dynamics, including omnichannel expectations and urban population shifts, have forced retailers to rethink their product marketing strategies. While it seems…

A Look Into Cannabis Retail Challenges
May 30, 2019 at 9:52 am

The global cannabis market could be worth $32 billion by 2022, and consequently presents huge opportunities for retailers. While the transition from prohibition presents huge opportunities, it also presents huge challenges. BDS Analytics commented that 2018 was a year of "constantly diminishing forecasts," as retailers struggled to compete against the black market in a heavily…

Building a Successful Delivery Strategy in Europe
May 21, 2019 at 10:41 am

For U.S. retailers and brands looking to expand globally and grow their revenue, Europe is very attractive. The e-commerce market is worth over $602 billion, with Western Europe accounting for approximately 68 percent of total European online retail turnover. Europe offers cross-border retailers access to over 500 million consumers and, unlike the U.S., is not…

Supply Chain Disruptions: Preparing for the Unexpected
May 21, 2019 at 9:53 am

Whether it’s unpredictable weather, a natural disaster, sudden adjustments to trade policy, product malfunctions or unanticipated sales spikes, disruptions to businesses come in all shapes and sizes. With available technology, logistics expertise and supply chain data, one might think that the logistics industry has significantly reduced the number and frequency of possible supply chain disruptions.…

Bridging Retail’s Digital Transformation Gap
May 6, 2019 at 1:16 pm

Retailers are investing in impressive new technologies to enhance the customer experience. Nike’s flagship store in New York, House of Innovation, provides an innovative shopping experience in which shoppers can create customized products by making personal selections from a variety of different laces, fabrics and decals. When the customer has made their choices, they can…

Lessons in Supply Chain Transparency, CX, and Business Growth From The Bouqs Co.
April 17, 2019 at 3:04 pm

Have you ever thought about where the flowers you purchased came from? This is one of the many questions that John Tabis, co-founder and CEO of The Bouqs Co., works every day to answer through his innovative online floral company. Bouqs is a direct-to-consumer brand that sells flowers from eco-friendly, sustainable farms, and sources stems…

The Tools and Technologies Optimizing Retail Supply Chains
April 12, 2019 at 11:45 am

In this episode of Retail Right Now, Total Retail's Joe Keenan and Kristina Stidham discuss a recently published article by Jon Slangerup of American Global Logistics titled “5 Technology Trends Poised to Transform Retail Supply Chains.” This topic is critical for retailers due to the increasing complexity of supply chains, growing consumer demand for faster deliveries, and…

How HelloFresh is Using Data to Create a More Efficient Supply Chain
April 10, 2019 at 10:53 am

I attended the 2019 Home Delivery World conference in Philadelphia last week. Over the course of two days, the retail logistics conference featured speakers from brands such as QVC, Giant, and Etsy, presenting on topics ranging from grocery and e-commerce, to parcel and heavy goods, to last-mile delivery and returns. A session in the Data…

5 Technology Trends Poised to Transform Retail Supply Chains
April 4, 2019 at 9:26 am

Supply chain technology is entering a renaissance as retailers look to digital tools to transform nearly every aspect of operations. Nearly three-quarters of retailers report plans to digitize their supply chains as they seek to improve real-time visibility and responsiveness in an increasingly challenging environment. With pressure mounting on all sides, a well-run supply chain…