Store Design

As we navigate the unknown, and slowly prepare for phased regional openings across retail doors, brands and retailers alike can lean in on learnings from the fast and dynamic changes grocers have made to impact efficiencies and create environments that increase safety for the customers they serve. It’s also a time to think “outside the…

For years, brick-and-mortar retailers have been struggling with the question of how to remain relevant in an increasingly digital world. From the prevalence of buy online, pick up in-store (BOPIS) to big-box stores putting food in shoppers’ refrigerators, consumers place a high premium on speed and convenience. And while smart brands will use an omnichannel approach to…

CVS Health is on track to meet its goal of rehabbing more than 1,000 of its stores, CNBC reported. At the end of 2018, CVS launched three of its HealthHUB concept stores in the Houston region, before expanding the program to 50 locations in four markets by the end of 2019. Hundreds more are scheduled to be…

It wasn't long ago that every suburb was chasing the same elite retailers. They would create special zones to give residents all the must-have shopping amenities: big-box outlets, DIY shops, grocery stores, and fashion boutiques to browse at their leisure. Then came the e-commerce explosion. Shoppers’ trips became more calculated, with less time spent browsing…

Based on the buzz around the new Forty Five Ten at Hudson Yards in New York City, and the Virgil Abloh installation at Louis Vuitton on Fifth Avenue, there's a clear trend at the moment for dramatic art installations in retail. Personally, I love seeing these come to life, shopping them, and designing them. However,…

Despite growth in the direct-to-consumer and e-commerce models, when it comes to longevity and success for retail, the physical store remains in the pole position. In fact, only 11 percent of sales are expected to come from e-commerce in 2019. However, stores can't just rest on their laurels and wait for sales to roll in; they have to engage customers and…

Amazon.com is shutting down all 87 of its U.S. pop-up stores in April, ending the retailer’s years-long experiment with these small shops as it tinkers with an evolving brick-and-mortar strategy, The Wall Street Journal reported yesterday. Amazon has pop-ups inside Whole Foods locations, Kohl's stores and malls around the U.S. The shops let customers try…

Despite filing for bankruptcy twice in just over two years, RadioShack announced  a partnership with HobbyTown, a toy and hobby retailer, which will bring the electronics retailer's branded merchandise to 60 HobbyTown franchise locations across the U.S. The new stores will be called "RadioShack Express." Over time the new RadioShack Express “store-within-a-store” concept will be rolled out to HobbyTown…

Lands’ End earlier this month unveiled a new 5,000-square-foot store concept in Kildeer, IIl. According to the company, it’s the first of four to six stores Lands’ End plans to open in 2018. The new store offers a “customer first” modern shopping experience, including a fitting room lounge with comfortable chairs, catalogs, a phone connected to the…

Imagine for a minute that instead of going to the mall, you lived there. Now, imagine that that mall wasn’t just a parcel of real estate with dozens of national retail chain tenants selling often largely undifferentiated merchandise, but instead was magically transformed into a highly differentiated mixed-use space whose sole mission was to cater…