Store Associates

Wal-Mart Sued Over Policy of Locking Up Specific Beauty Products
February 1, 2018 at 12:44 pm

A woman in California has filed a lawsuit against Wal-Mart over claims the company keeps products primarily used by African-Americans inside a locked glass case. Essie Grundy told reporters in Los Angeles on Friday that she felt humiliated and discriminated against when on three occasions this month she had to ask a store employee at…

Amazon Opens Automated Grocery Store, Amazon Go, to the Public
January 22, 2018 at 11:14 am on Monday will open Amazon Go, its automated grocery store in Seattle, to the public. The store replaces cashiers with a checkout-free shopping experience made with with what Amazon calls "Just Walk Out" technology that uses computer vision, deep learning algorithms and sensor fusion — many of the same advances being used to develop autonomous…

Employee Learning Technology Helping Bloomingdale's Save Money
January 8, 2018 at 12:24 pm

In episode 125 of Total Retail Talks, Chad McIntosh, vice president of asset protection and risk management at Bloomingdale's, shares how the upscale department store chain is using gamified learning technology to help store employees minimize safety incidents and theft, saving it millions in the process.

Nordstrom Hiring 250 Employees for Stand-Alone Men's Store in Manhattan
January 3, 2018 at 10:43 am

Nordstrom announced that it's hiring 250 employees for its first stand-alone men's store in Manhattan, which is slated to open in April. To promote the start of employee hiring, the retailer wrapped the exterior of its new men's store with larger-than-life "help wanted" banners incorporating witty job descriptions like "Desperately Seeking Sock Svengali," "Now Hiring: Sneaker…

Mobile-Empowered Sales Associates Key to Competing With E-Commerce Titans
December 22, 2017 at 1:27 pm

Increasing innovation in technology means more disruption, and the retail industry isn't immune. With the online pure-plays continually cutting into the market once dominated by brick-and-mortar, retailers need to come up with new strategies and tactics to compete. One not-so-obvious answer may be to leverage one of the their most unique assets — store associates.…

Tulip Store Associate Survey: Mobile-Assisted Workers Increase Sales and Improve Overall Customer Experienc
November 16, 2017 at 3:13 pm

Tulip recently surveyed over 200 store associates to understand their experiences in brick-and-mortar stores. This report illustrates the detailed survey results and helps readers understand how sales associates are using mobile devices in-store. In addition, the report addresses store associates’ experiences using technology to interact with customers in today’s digital climate.

Wal-Mart Adding Shelf-Scanning Robots to 50 Stores
October 30, 2017 at 11:47 am

Wal-Mart Stores Inc. said last week it's rolling out shelf-scanning robots in more than 50 U.S. stores next year, to replenish inventory faster and save employees’ time when products run out. While Wal-Mart has been testing shelf-scanning robots in stores in Arkansas, Pennsylvania and California for the past three years, by the end of January,…

Target to Raise Minimum Wage for Thousands of Employees
September 26, 2017 at 10:58 am

Target is giving thousands of its employees a raise. The retailer announced this week that it will start raising its minimum wage next month to $10 an hour, and will eventually raise it to $11 an hour for all U.S. stores. "Target has always offered market-competitive wages to our team members," Brian Cornell, Target’s CEO,…

Sam's Club to Eliminate 700 Positions
September 25, 2017 at 9:52 am

A spokesman for Sam's Club, the retail warehouse division of Wal-Mart Stores Inc., confirmed that it's eliminating 700 positions at its U.S. clubs as the company continues to explore ways to control costs and improve efficiency in its operations. Jobs to be eliminated include club-level accounting employees, whose jobs Sam's Club is automating. The employees affected by…