Store Associates

REI to Close Again on Black Friday
October 25, 2016 at 11:51 am

REI will keep its stores closed on the day after Thanksgiving for the second straight year, even though it's one of the busiest shopping days of the year. It will also again pay employees for the day off in a campaign that encourages people to spend time outdoors. Online shoppers can put items in their cart,…

Macy's to Open Earlier on Thanksgiving
October 18, 2016 at 11:38 am

Macy's has reaffirmed its commitment to Thanksgiving Day shopping, announcing yesterday that it will open its stores an hour earlier this year. The retailer plans to open at 5 p.m. on Thanksgiving, with most Macy's stores closing at 2 a.m., and then reopening at 6 a.m. Friday. Macy's cited "ongoing customer interest in shopping on Thanksgiving"…

Wal-Mart Raises Salaries Ahead of Overtime Rule
October 13, 2016 at 10:11 am

Wal-Mart is giving its managers pay raises ahead of the new federal overtime wage mandate. The retailer raised the starting salary for various managers from $45,000 to $48,500 at the start of September. The Department of Labor rule, set to go into effect on Dec. 1, raises the top salary threshold under which executive, administrative and professional…

J.C. Penney is Testing Store Greeters
October 11, 2016 at 11:36 am

J.C. Penney has started stationing greeters at the entrances of its stores, The New York Post has learned. Penney’s greeters are already full-time employees who are being redeployed to front-of-the-store duty for just two hours of their shift. The use of greeters is said to be a test and is being deployed just in the Northeast region,…

Mall of America to Close on Thanksgiving
October 7, 2016 at 11:00 am

America’s largest mall has made the decision to close on Thanksgiving. The Mall of America alerted its 1,200 employees earlier this week that it will close on the holiday. However, the 520 stores within the mall will still have the option to remain open on Turkey Day, though mall executives believe most will follow suit.…

The Evolving Role of the Merchant
September 26, 2016 at 11:32 am

Merchants were once the only critical players in the retail industry. Their ability to drive the business by understanding the customer and predicting customer behavior made them invaluable to their organizations. However, now that “omnichannel” retailing is the new reality, the merchant’s role is rapidly changing. A merchant must now also be able to absorb enhanced analytics and work even more closely with design and marketing applications to understand and adapt to trends that satisfy quickly changing customer tastes.

States, Businesses File Lawsuit Against New Overtime Rules
September 22, 2016 at 10:49 am

Twenty-one states and a coalition of business and industry groups filed separate federal lawsuits against the U.S. Department of Labor, U.S. Labor Secretary Thomas E. Perez and the top Wage and Hour Administrator, David Weil, to try to block the federal overtime regulation changes. The changes are set to go into effect on Dec. 1,…

Lowe's Introduces LoweBot to Stores
August 31, 2016 at 11:21 am

Lowe's is about to debut its latest addition to its store associate team. This fall, the home improvement retailer will introduce LoweBot, a NAVii autonomous retail service robot. LoweBot make its debut in 11 stores throughout the San Francisco Bay area. According to CNBC, "the robots, made by Fellow Robots, use a 3-D scanner to…

Kmart’s Retail Experiment Goes Awry
July 28, 2016 at 11:34 am

Sears Holdings Chief Executive Eddie Lampert is freaking out his employees. The CEO has started moving Kmart stockroom merchandise onto the sales floor. The move, according to the company, is aimed at freeing up employees to assist shoppers, making sure they “[do] not wait in line at the checkout,” reported the New York Post. But…