Robots

Stop & Shop is Using Robotics to Improve CX, Community Engagement
January 23, 2024 at 8:15 am

While at NRF 2024: Retail's Big Show in New York City last week, Editor-in-Chief Joe Keenan spoke with Karen Mitchell, senior vice president and chief marketing officer of Stop & Shop, a supermarket chain, to learn more about how the business is using robotics to improve the in-store customer experience as well as create engaging…

Retail Logistics Trends: Challenges of 2023, Opportunities for 2024
December 11, 2023 at 3:17 pm

2023 was a challenging year for retail logistics. The industry was still recovering from a pandemic-fueled supply chain crisis, as well as a crippling labor shortage. Technology changed, HR strategies shifted, and retail logistics providers evolved to move past the challenges of 2023 and towards the opportunities of 2024. What could the new year bring?…

Upstream Automation: The Missing Piece of the Supply Chain Puzzle 
July 11, 2023 at 9:39 am

Changing consumer habits in the virtualized post-pandemic world have transformed the e-commerce industry. With more consumers taking advantage of online ordering and in-store pickup options, e-commerce demand is expanding and the mix is changing rapidly, leaving some retailers struggling to adapt. Not to mention, as Amazon.com continues to dominate the fast-paced retail industry with its…

How Robotic Inventory Scanners Are Easing Retail Pain Points
February 28, 2023 at 1:22 pm

Despite sales performing solidly, the retail industry continues to keep up a heady pace of evolution. Retailers are constantly seeking out new technologies to optimize and future-proof their operations as well as to improve efficiency. One area where technology is making a significant impact is in the realm of inventory management. One such technology that…

Every Store Will Have a Brain
June 27, 2022 at 2:28 pm

The global pandemic sparked an evolution in the retail landscape that doesn't show signs of stopping. Namely, there have been two obvious shifts among consumers: increased omnichannel shopping habits and decreased brand loyalty. Customers aren’t hesitating to find another retailer that gives them the shopping experience they desire, whether in-store or online. To keep up…

How Successful Retailers and Distribution Centers Are Keeping Pace With Consumer Demands
October 18, 2021 at 7:16 pm

The pandemic’s impact on consumer shopping habits, specifically the exponential growth in e-commerce, pushed retailers and distribution centers (DCs) to previously unimaginable limits. DC and retail operations were tasked with developing and implementing safety protocols while keeping up with elevated order volumes and increased consumer demand for fast deliveries. At the end of the day,…

How Retailers Are Adopting Automation Using Robots
July 1, 2021 at 3:59 pm

Retail, like healthcare, education, and so many other aspects of daily life, have been changing fast as various technologies develop and mature. Efficiency in batteries and motors are exponentially ahead of where they were 10 years ago, as is connectivity in the form of Wi-Fi and 5/6G. Tremendous compute power now sits in the cloud…

The Store of the Future: How to Evaluate the Value of Autonomous Technologies
June 28, 2021 at 8:48 pm

After a year in which person-to-person contact was all but banned, contactless payments, online ordering, and curbside pickup have become the norm. Out of necessity, consumer adoption of these technologies has accelerated. In fact, 78 percent of consumers globally have made changes to how they pay in the last year to utilize touchless forms of…