Personnel

The events of the last few years — Brexit, the pandemic, The Great Resignation, a cost-of-living crisis — have caused evolving challenges that continue to ripple through the retail industry. One of the biggest causes for concern for businesses today is a mass shortage of workers as people switch to remote or at-home working, decide…

Quiet quitting is a trending topic across corporate America. And the retail sector is experiencing its own wave of workers eager to set boundaries with employers. Whether you call it quiet quitting, coasting, or plain old checking out, unmotivated employees aren’t new. Workers who lack support, resources, and work-life balance also lack incentive to go…

SHEIN, the global fast-fashion e-commerce company, said it would commit $15 billion to "improving standards" at suppliers' factories in the wake of allegations of labor exploitation among its factory workers in China. The Chinese company, which was founded in 2008 by entrepreneur Chris Xu, was recently the subject of a U.K. documentary that claimed employees…

The Great Resignation. The rise of e-commerce. The supply chain squeeze. These are just the latest in a string of challenging issues facing the retail industry, with a possible recession looming on the horizon. Retailers have rebounded from economic downturns before, however, relying on an economic recovery will not be sufficient without a workforce ready…

Employers across every industry should be creating equal opportunities for their frontline employees. One of the ways this can be accomplished is by adopting the concept of diversity, equity and inclusion (DEI). But what does DEI truly mean? It can look different for each company, but essentially, as BuiltIn put it, "DEI is any policy…

With national labor challenges lingering, the retail industry is among those hit the hardest by “The Great Reshuffle” ­— formerly known as the Great Resignation. In fact, the U.S. Chamber of Commerce found that the quit rate in the retail industry was hovering close to 4 percent over the summer, just behind the leading leisure…

Perpetual and increasing competition, economic fluctuations, and constantly changing consumer expectations strain the retail sector harder than most industries. To combat these challenges, retailers have turned to technology — from analyzing big data to better connect with consumers to launching omnichannel strategies to reach customers at every point of their respective purchase journeys. More recently,…

Retailers navigating hybrid work environments and rapid shifts in the way people shop in the wake of the pandemic now find themselves facing a potential economic slowdown and increasingly volatile swings in consumer demand. However, the path to retail success doesn’t rest solely on creating the perfect post-COVID plan or developing a long-range strategy for…

Gap Inc. is cutting about 500 corporate jobs as the apparel retailer struggles with declining sales. The job cuts, which include open positions, will be primarily at Gap’s offices in San Francisco, New York and Asia, and hit various departments, a representative for the retailer confirmed Tuesday. The moves were first reported by The Wall Street…

Facing a new era of retail in a volatile market, many businesses have had to rapidly expand or strengthen their online presence. Retailers that are thriving are doing so with the help of intelligent automation (IA). In fact, in a recent Deloitte report, 82 percent of sector leaders said “automation wherever possible will be a high priority,” and 67…