Personnel

Retail workers want more from their health benefits than traditional plans provide. The industry’s notoriously high turnover rates are one indication that employees aren't satisfied with what most retailers currently offer. As a result, they're constantly searching for better compensation and will quickly move on if the company's benefits package doesn't meet their needs. Improving…

Halfway through 2026, retail organizations are facing a familiar but intensified reality: customer expectations continue to rise while frontline employees are being asked to do more with less certainty, tighter labor models, and constant operational change. Hiring challenges, retention concerns, and manager burnout have pressured retail organizations for years. However, leading organizations are responding differently.…

Walmart has eliminated 1,000 roles as the world’s largest retailer simplifies its operating structure, a ⁠source familiar with the matter told Reuters. Under new CEO John Furner ​and a ​reshaped leadership team, the ​retailer is doubling down on a tech-focused strategy as it woos higher-income shoppers and builds its marketplace and delivery businesses. Walmart has…

Nike announced a new round of layoffs last week affecting approximately 1,400 employees across the organization, mostly concentrated in its technology department. In a note from COO Venkatesh Alagirisamy, Nike said the layoffs were part of its broader “Win Now” turnaround strategy aiming to reshape its technology team, modernize its Air manufacturing, move some of…

Retailers are facing mounting pressure from one area that’s become impossible to ignore: labor. Pricing, promotions, and inventory strategies only succeed if there are enough people in place to execute them. For independent retailers, labor is no longer just a cost center. It has become the determining factor in whether plans translate into results. When…

Lowe's has cut approximately 600 corporate and support roles, impacting less than 1 percent of its total workforce. The move is aimed at strengthening the home improvement retailer's focus on frontline associates and better aligning resources to support stores and employees. A number of LinkedIn posts indicated employees impacted worked in product design, UX and…

Nike is cutting 775 employees as the company looks to boost its bottom line and accelerate its use of “automation,” CNBC has learned. The layoffs, which are in addition to the 1,000 corporate job cuts the company announced last summer, primarily impact distribution center roles in Tennessee and Mississippi, where the sneaker giant operates large warehouses,…

The holiday season is busy enough. Even nonpublic-facing American workplaces see spikes in stress levels and operational challenges around the holidays. For retail executives and managers, the holiday season sits in that space between welcome revenue surges and relentless headaches. Long hours, extended shifts, and amplified employee frustrations make December the most wonderful time of…

In the race to advance retail and consumer engagement, location is more than a pin on a map — it’s a position within an ecosystem. For decades, executives making expansion or relocation decisions considered factors like tax incentives, foot traffic, supply chain access, and access to target markets. Those drivers still matter, however, for retailers…

Seasonal hiring in U.S. retail is expected to drop to its lowest in 16 years, according to a new report by Challenger, Gray & Christmas. The job placement firm said it expects retailers to add less than 500,000 positions for the last three months of 2025; the last time the number was that low was…