Order Management Systems
September 27, 2019 at 4:34 pm
In episode 215 of Total Retail Talks, Executive Editor Joe Keenan speaks with Kim Audan, vice president, digital commerce, and Keir McIntyre, senior director, direct-to-customer technology, both of Eileen Fisher, a founder-led women's clothing brand that's also a B Corporation. Listen in as Audan and McIntyre discuss how an omnichannel order management system (OMS) is…
September 10, 2019 at 9:51 am
With digital technology changing almost all aspects of our lives, it's not surprising that traditional retailing is being turned on its head. The familiar model that funnels customers along a linear path to buying is giving way to an exciting new paradigm of placing the individual at the center of a unified field of purchasing…
September 3, 2019 at 10:15 am
Target's same-day curbside pickup service, Drive Up, has now reached all 50 U.S. states, the retailer announced last week. The service allows consumers to shop online then pull up to designated spaces at their local store to have their order delivered to their car by Target staff. Drive Up has rolled out to Target stores at…
August 29, 2019 at 12:20 pm
Imagine having your coffee waiting on the store counter, just the way you like it, or your prescription arriving dutifully at your doorstep each month. What about unlimited access to all the content your heart desires for a flat monthly fee, or partnering with a designer across the globe to create a bespoke gift? While…
August 6, 2019 at 2:50 pm
The cross-channel behavior of today’s consumers are causing retailers and brands to re-evaluate the technology they're investing in. The result has been increased investments in technology systems enabling omnichannel operations, such as order and inventory management systems. That’s just one of the key takeaways from Total Retail’s 2019 Retail Technology Report, which was produced in…
July 31, 2019 at 11:17 am
Due to the cross-channel behavior of today’s consumers, shifting from channel to channel and device to device in the same purchase journey, retailers and brands are spending more of their technology budgets on systems and solutions that enable omnichannel operations — e.g., order and inventory management systems. At the same time, they've yet to fully…
July 29, 2019 at 11:12 am
Mad4Tools.com is an online retailer that specializes in delivering thousands of products, from power tools and workwear, to lighting and electrical equipment to DIY enthusiasts and tradespeople all over the world. Today, Mad4Tools.com operates across three main channels — its website, Amazon.com, and eBay — and stocks over 30,000 products. Mad4Tools.com has successfully built a…
July 24, 2019 at 10:28 am
GNC, a global retailer of health and nutrition-related products, recently implemented enVista’s order management system (OMS) and agile, cloud-native Unified Commerce Cloud Platform to rapidly enable its omnichannel strategy. With these systems now in place, GNC will be able to accomplish the following: obtain enterprise inventory visibility; optimize order orchestration and fulfillment across its vast network of distribution centers, suppliers…
June 21, 2019 at 9:38 am
As Amazon.com rewrites the rules of retail, retailers are struggling to adapt and stay relevant. And it’s only getting harder to compete as the online retail giant continues to up the ante — most recently introducing one-day free shipping to Amazon Prime customers. Instead of forging new and uncharted paths, retailers can succeed by taking a…
May 20, 2019 at 1:39 pm
Kohl’s announced that it has signed a long-term deal with Fanatics to sell the sports retailer's licensed gear exclusively on Kohls.com, starting this fall. Fanatics had already been a wholesale partner of Kohl’s. The new deal, however, will enable Kohl's online shoppers access to hundreds of thousands of items across team apparel, jerseys and additional merchandise for men,…
