Order Management Systems

Artificial intelligence (AI) isn’t just another trend; it’s a transformative technology with near-universal appeal due to its extensive impact. In fact, 92 percent of businesses planned to invest in AI-powered software last year. Additionally, the number of AI products released in 2023 doubled that of prior years, according to Gartner. Retailers are no different in…

Competition plays a huge factor in the retail industry. Operating in a highly saturated market, retailers must constantly work towards meeting their customers’ expectations quickly while providing a high-quality experience. With price and convenience being the two biggest factors affecting consumer purchase decisions, retailers must find ways to keep costs down while continuing to streamline…

With the leaves turning colors and the arrival of cooler temperatures, retailers are turning their attention to ensuring their e-commerce systems are ready for holiday 2023. The complex, fluctuating economic conditions this year mean they’re facing a distinct set of challenges: ever-present inventory planning and delivery logistics challenges alongside a prediction of flat or modest…

The retail landscape is swiftly gearing up for its busiest time of year, punctuated by Black Friday and Cyber Monday (BFCM). New research paints a picture of an industry feeling the pressure, grappling with economic hurdles, data inconsistencies, and rising costs. Amidst global supply chain disruptions, fluctuating consumer demands and spending, the urgency for brands…

Parents sending their kids back to school are in no mood for shopping shenanigans this year. Shoppers who might tolerate long lines, high prices, and crowded parking lots have no patience for retailers that advertise products they then don’t have in stock. That's why many retailers use modern inventory data management tools to help ensure…

Modern retail brands need flexibility, scalability, and the ability to tailor solutions to their needs. There’s a lot of pressure to exceed customer expectations, expand into new channels and new markets, and grow business, and after several years of COVID-influenced upheaval and facing the headwinds of an uncertain global economy, those pressures are amplified. Out-of-the-box…

Order management is a critical process for B2B and B2C retailers looking to expand their digital commerce operations. As online sales continue to grow, with expectations that by 2025, retail e-commerce sales worldwide could reach $7.391 trillion, digital commerce companies must ensure they have the technology backbone in place to deal with the uptick. This includes…

Supply chains and logistics have seen seismic shifts forward in recent years. In 2020 alone, companies fast-tracked the digital transformation of their internal operations — and their customer and supply chain interactions — by three years to four years. The digitization of third-party logistics (3PL) providers began in the mid-90s, but the pandemic fueled progress…

Amazon Prime Day is globally recognized as one of if not the most successful e-commerce events in the world. This year’s Prime Day was Amazon.com's most successful event to date, with Prime members in more than 20 countries purchasing upwards of 300 million products in the mere span of 48 hours. With same- and next-day…

As a retailer you could argue that success is ultimately defined by your ability to get desired goods into your customers’ hands in a timely fashion. But how can you satisfy your customers in the face of supply chain disruption? How can you ensure that you're managing your inventory efficiently and cost effectively? According to…