Order Management Systems

Parents sending their kids back to school are in no mood for shopping shenanigans this year. Shoppers who might tolerate long lines, high prices, and crowded parking lots have no patience for retailers that advertise products they then don’t have in stock. That's why many retailers use modern inventory data management tools to help ensure…

Modern retail brands need flexibility, scalability, and the ability to tailor solutions to their needs. There’s a lot of pressure to exceed customer expectations, expand into new channels and new markets, and grow business, and after several years of COVID-influenced upheaval and facing the headwinds of an uncertain global economy, those pressures are amplified. Out-of-the-box…

Order management is a critical process for B2B and B2C retailers looking to expand their digital commerce operations. As online sales continue to grow, with expectations that by 2025, retail e-commerce sales worldwide could reach $7.391 trillion, digital commerce companies must ensure they have the technology backbone in place to deal with the uptick. This includes…

Supply chains and logistics have seen seismic shifts forward in recent years. In 2020 alone, companies fast-tracked the digital transformation of their internal operations — and their customer and supply chain interactions — by three years to four years. The digitization of third-party logistics (3PL) providers began in the mid-90s, but the pandemic fueled progress…

Amazon Prime Day is globally recognized as one of if not the most successful e-commerce events in the world. This year’s Prime Day was Amazon.com's most successful event to date, with Prime members in more than 20 countries purchasing upwards of 300 million products in the mere span of 48 hours. With same- and next-day…

As a retailer you could argue that success is ultimately defined by your ability to get desired goods into your customers’ hands in a timely fashion. But how can you satisfy your customers in the face of supply chain disruption? How can you ensure that you're managing your inventory efficiently and cost effectively? According to…

Side hustles and e-commerce have sparked a surge in drop-shipping. One report even predicts the market size value to grow to $476.1 billion by 2026. However, while drop-shipping continues to make its way into the mainstream, most people still have no idea what it is or how to get started. So, What is Drop-Shipping? In…

In this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Radial's Vice President of Omnichannel Solutions Vikas Aron, and Director of Payment Operations Dave Roessler. Radial is the leader in omnichannel commerce technologies and operations. Aron and Roessler discuss the technology provider's various products and services, and what makes Radial's order management system (OMS) and…

Buy online, pick up in-store (BOPIS) might just be the best long-term strategy for brick-and-mortar retailers. Allowing customers to purchase items online and pick them up curbside or in-store accommodates prevailing consumer demands: safety, efficiency, and convenience. BOPIS will soon be a standard feature of most, if not all, brick-and-mortar operations. Virtually every major retailer…

Look at how a robust software solution identifies stores in greatest need of a visit and “prescribes” actions for store operations.