Marketing

Xcel Brands Thriving With Fast-Fashion Strategy
March 9, 2017 at 9:27 am

It seems as though every day there's another retailer closing stores, declaring bankruptcy or laying off employees. Most recently, J.C. Penney announced it will be closing 140 stores; HHGregg has filed for bankruptcy; and JackThreads laid off most of its staff. However, one company is flourishing at a time when others are failing. Xcel Brands,โ€ฆ

3 Key Marketing Steps Retailers Canโ€™t Ignore in 2017
March 6, 2017 at 9:33 am

Keeping up with innovation has retailers investing phenomenal amounts of time on โ€œwhatโ€™s nextโ€ since the launch of digital in the 90s. However, newer technology and innovation can only be considered a success if they can support a diverse collection of KPIs, including lifetime value (LTV), average order value, brand engagement, share of wallet andโ€ฆ

How Online Reviews Are Transforming Marketing
March 6, 2017 at 9:17 am

Nowhere is change more persistent than in modern marketing organizations. However, change is happening at a much faster pace than ever before in the way businesses communicate with customers. The balance of power in branding has shifted โ€” the customer is now in charge. Gone are the โ€œmad menโ€ days of the 1950s, characterized byโ€ฆ

What Do Consumers Expect From Retail?
March 1, 2017 at 7:00 pm

Itโ€™s been hard times recently for retailers, for example, R.H. Macy & Co. Founded by Rowland Hussey Macy in 1858 in New York City, on opening day the company had sales of $11.08. That would be $328.10 today based on inflation. Macy's moved to Herald Square in 1902 and through expansion eventually became the โ€œlargestโ€ฆ

Avoid the 3 Online Traps That Kill CPG Sales
February 28, 2017 at 7:59 pm

Remember the last TV you bought? If youโ€™re like most people, you conducted research comparing features, prices and support before making a final purchase decision. What about the last new candy bar or spaghetti sauce you bought? Not so much, right? You probably were inspired by seeing it while shopping and briefly thought, โ€œthis looksโ€ฆ

Ralph Lauren Hires First Chief Marketer
February 22, 2017 at 2:47 pm

Ralph Lauren Corporation has hired its first chief marketing officer to further solidify the leadership team in support of the brandโ€™s Way Forward Plan. Jonathan Bottomley has been appointed to the newly created role, and will be responsible for evolving the brandโ€™s voice, leading the global marketing team and building marketing strategies across brands. Bottomley comesโ€ฆ

Cosabella Doubles Email Subscription Base With AI
February 16, 2017 at 10:18 am

Consumers receive an average of 88 emails every day โ€” sales, offers, coupons codes, etc. So, how does a retailer stand out in such a crowded space? For Cosabella, a luxury lingerie, sleepwear, swimwear and apparel company, artificial intelligence (AI) has helped. Cosabella is a 30-plus year-old, family-owned retailer with an Italian heritage. The company began workingโ€ฆ

Customer Experience Shines for Jewelry Television
February 13, 2017 at 9:54 am

In episode 77 of Total Retail Talks, Chris Meystrik, chief technology officer at Jewelry Television, a TV network and online retailer of fine jewelry, answers questions from Total Retail's Executive Editor Joe Keenan on how the company is leveraging data to improve the customer experience.