Marketing

L.L.Bean Wants You to Go to Work … Outside
June 28, 2018 at 11:56 am

This video originally appeared on Target Marketing, a sister brand of Total Retail. It's kind of hard to get fresh air and sunlight when you're trapped in a cubicle eight hours a day. In this episode of "What Were They Thinking?," a video series featured on Total Retail's sister brand site, Target Marketing, Managing Editor…

All Dad Wants for Father’s Day is a Good Deal
June 14, 2018 at 10:05 am

With a heavy focus on shopping for Father’s Day, let’s take a look at how dads themselves shop and how marketers can cater to their preferences. According to new research, dads are an influential market segment for retailers, as they're looking to shop and save across both physical and digital channels. An overwhelming 96 percent of…

A Crash Course in Marketing to 3 Generations of Consumers
June 14, 2018 at 9:26 am

According to HubSpot's 2018 State of Inbound study, 63 percent of respondents called traffic and lead generation their top marketing challenges. Every marketer wants to procure high-quality leads, but only those who properly identify their target audiences succeed. Modern consumers demand increasingly personal experiences, so understanding what an audience wants is critical. In the beauty space…

5 Tips to Re-Energize Your Retail Marketing Strategy
June 1, 2018 at 10:29 am

Consumer behavior has shifted. While many shoppers now prefer smaller, more customer experience-oriented retailers, at the same time, they value e-commerce because they believe it offers better choice, convenience and price. While more than half of today’s consumers are regularly completing transactions online, several industry experts are finding that customers still want to feel connected…

Digital-Native Brands: The (Almost) New Face of Modern Marketers?
May 24, 2018 at 12:29 pm

There's lots of buzz surrounding digital-native brands and what's making them so disruptive and relevant today. While the definition of digital native is evolving, they are companies that launch as web-only retailers with the belief that superior technology can be a differentiator. They often engender loyalty by projecting authenticity and effectively leveraging social media. More…

Retail CRM Report
May 16, 2018 at 12:50 pm

The demands on small business owners and their operations teams are many — and their resources and time are not. Further complicating matters is the fact that while many of these businesses grow quickly, managing and sustaining that growth can be challenging. From disparate tools to outdated manual processes and lack of visibility into what inventory […]

3 Myths About Millennials That Can Damage Your CX
May 4, 2018 at 12:18 pm

The media has painted millennials as killers of many things — whether it’s napkins, diamonds or bars of soap. And if you pay attention to any of these headlines, you might view the generation as a group of ruthless avocado toast fiends who aren’t interested in any of the traditional products or marketing tactics that…

5 Ways Retailers Can Optimize TV Advertising
May 3, 2018 at 3:48 pm

The end of summer ushers in back-to-school advertisements, getting parents thinking about school supply deals. Falling snow and jingle bells on the small screen give permission to start holiday shopping lists. However, retail “holidays” are no longer limited to Christmas or Back to School. Macro and micro holidays have emerged (think Amazon.com's “Prime Day,” Alibaba’s…

Women Consumers and How Retailers Can Better Serve Them
May 2, 2018 at 12:13 pm

This is an $18 trillion global spending story. Seventy percent to 80 percent of consumer purchasing is controlled by women. There's a reason why many retailers have shifted their language from share of wallet to share of purse, and why terms like clientele’ing are starting to replace terms like showrooming. Women are the gatekeepers to…