Managing

Managing a Career in the Era of Diversity and Work-Life Balance
February 11, 2020 at 1:49 pm

In previous articles we've discussed topics as diverse (but related) as the prevailing desire to stay relevant, working way beyond what traditionally was considered “retirement age,” and managing in a diverse and multigenerational workforce. While baby boomers seem to have the most trouble (or opportunities) adapting, there's another trend that must be reviewed in order…

Birchbox Cuts 25% of Workforce to Reduce Costs
February 10, 2020 at 2:41 pm

Beauty products subscription service Birchbox plans to lay off 25 percent of its workforce to reduce costs. At least 44 employees will be affected in New York, out of a total workforce of 94, according to a notice filed with the state labor department. As part of the costs reduction plan, Birchbox also plans to move some…

Forever 21 Enters Deal to Sell Retail Business for $81 Million
February 3, 2020 at 2:15 pm

Forever 21 has reached an $81 million deal to sell its retail business to a consortium made up of mall operators Simon Property Group and Brookfield Properties, and brand management firm Authentic Brands Group. In a bankruptcy court filing, the mall-based retailer said it's seeking approval to name the three as the lead "stalking-horse bidders" in an…

Total Retail's Top 5 News Stories of 2019
December 23, 2019 at 12:38 pm

2019 was certainly a big year for retail news. Here's a look at the top news stories published by Total Retail in 2019, ranked by number of page views.

3 Ways Local Retailers Can Win This Holiday Season
November 14, 2019 at 11:03 am

If you’re in the retail business, ‘tis the season to be jolly. Very jolly, indeed. Economists are predicting that total retail sales will eclipse $1.1 trillion this holiday season, an increase of nearly 5 percent compared to 2018. This is the continuation of an upward year-over-year trend. Online retailers are singing an even sweeter tune,…

Making Merriment by Reducing Seasonal Burnout
November 5, 2019 at 12:19 pm

More often, a reliable employee who is always willing to go the extra mile, put in the extra hours, and take extra projects on starts slipping. Most often we think it’s a problem at home or outside the workplace. However, it could just be all the “extra” adding up to employee burnout, which was recently…

Forever 21 Files for Bankruptcy, to Close Up to 178 Stores
September 30, 2019 at 12:42 pm

Fashion chain Forever 21 has filed for Chapter 11 bankruptcy protection. The privately held company based in Los Angeles said Sunday it will close up to 178 stores in the U.S. According to the bankruptcy filing, the company operates about 800 stores globally, including more than 500 stores in the U.S. Forever 21 said it would focus…

Rewards and Recognition: Effective Solutions for Employee Engagement in the Retail Sector
September 12, 2019 at 12:47 pm

The retail sector in today’s market is facing major disruption. Post-2009 depression, retailers have thrived and managed to hold their ground, but their employee recruiting and retention strategy is still struggling to get out of that phase. Even though they have several positions open throughout the year, it’s almost impossible to have 100 percent successful…

Culture Fit or Culture ‘Adds’? Embrace the Chaos
September 6, 2019 at 10:30 am

How many times have we been advised to find the “right cultural fit” when involved in a hiring process, regardless of industry? Historically this is usually the place a hiring manager begins when embarking upon a hiring process. Often organizations default to evaluating talent in terms of similarities in background, experience, interests, etc. However, research…

Ready or Not, Here it Comes: What Predictive Scheduling Means for Retail Managers
August 16, 2019 at 11:13 am

For anybody who has shopped in a brick-and-mortar store, the influence of in-store teams on the shopping experience is no secret. A great experience with a store associate can quickly catapult the brand to the top of a shopper’s favorites list, while a poor interaction or, even worse, the inability to find someone to help,…