Managing

How DAVIDsTEA is Using Technology to Improve Store Associate Performance
May 6, 2019 at 12:18 pm

In episode 194 of Total Retail Talks, Executive Editor Joe Keenan interviews April Sabral, vice president of retail sales and operations at DAVIDsTEA, a Canadian specialty tea and tea accessory retailer. Listen in as they discuss DAVIDsTEA's use of an employee engagement app to communicate quickly and directly with store associates, how use of the…

The North Face to Close 113 Stores in U.S. and Canada on Earth Day
April 18, 2019 at 3:12 pm

The North Face said this week that it will close its global headquarters and its 113 stores in the U.S. and Canada on Earth Day, April 22. The action is part of a campaign to make Earth Day an officially recognized holiday. The VF Corp.-owned brand said closing its doors on Earth Day will provide its employees ample opportunity…

Signet Jewelers to Shutter 150 Stores
April 8, 2019 at 1:36 pm

Signet Jewelers Limited, the world's largest retailer of diamond jewelry, said last week that it's planning to close 150 underperforming stores during its current fiscal year and that by fiscal year's end it plans to reduce its store base by 13 percent over a three-year period, according to a company press release. Signet, which has 3,300 stores…

Rent the Runway Valued at $1B After Funding Round
March 22, 2019 at 1:16 pm

Rent the Runway, the online service that provides designer dress and accessory rentals, announced on Thursday a $125 million investment co-led by Franklin Templeton Investments and Bain Capital Ventures that values the company at $1 billion. The financing is the largest funding round Rent the Runway has raised to date, and will bring total equity raised to…

Abercrombie & Fitch to Close Up to 40 Stores in 2019
March 11, 2019 at 2:32 pm

Teen apparel retailer Abercrombie & Fitch said last week that it plans to close up to 40 stores by next February, with the majority of closures slated in the U.S.  Abercrombie, which also owns Hollister, has been closing stores regularly over the years. For example, over the last eight years, it has shuttered about 475…

Amazon to Shutter All 87 U.S. Pop-Up Stores
March 7, 2019 at 2:55 pm

Amazon.com is shutting down all 87 of its U.S. pop-up stores in April, ending the retailer’s years-long experiment with these small shops as it tinkers with an evolving brick-and-mortar strategy, The Wall Street Journal reported yesterday. Amazon has pop-ups inside Whole Foods locations, Kohl's stores and malls around the U.S. The shops let customers try…

Report: Amazon to Open its Own Chain of Grocery Stores
March 4, 2019 at 10:51 am

Amazon.com is planning to open a new grocery store chain in an effort to broaden its reach in the retail category, according to a Wall Street Journal report. Sources familiar with the project told WSJ that the online behemoth is planning to open dozens of grocery stores in several major U.S. cities, and the first…

Old Navy to Split From Gap Inc.
March 1, 2019 at 10:50 am

Gap Inc. yesterday announced plans to create two independent, publicly traded companies: Old Navy and a yet-to-be-named company ("NewCo") that will consist of the Gap brand, Athleta, Banana Republic, Intermix and Hill City. Gap said the spin-off will enable each company to maximize focus and flexibility, align investments and incentives to meet its unique business needs,…

Serena Williams Joins Poshmark's Board of Directors
February 21, 2019 at 2:26 pm

Tennis superstar and businesswoman Serena Williams is joining the board of directors of Silicon Valley-based social commerce platform Poshmark, the company announced Wednesday. “Poshmark is disrupting retail by making shopping and selling social again, and I love working with a company that gives anyone an opportunity to become an entrepreneur,” Williams said in a press release…

Report: Amazon Paid No Federal Taxes on $11.2B in Profits Last Year
February 18, 2019 at 2:26 pm

Amazon.com, the e-commerce giant helmed by Jeff Bezos, the world’s richest man, paid no federal taxes on profit of $11.2 billion last year, according to an analysis of the company’s corporate filings by the Institute for Taxation and Economic Policy (ITEP), a progressive think tank. The news of the report was first publicly reported in The Washington Post,…