Managing

2019 was certainly a big year for retail news. Here's a look at the top news stories published by Total Retail in 2019, ranked by number of page views.

If you’re in the retail business, ‘tis the season to be jolly. Very jolly, indeed. Economists are predicting that total retail sales will eclipse $1.1 trillion this holiday season, an increase of nearly 5 percent compared to 2018. This is the continuation of an upward year-over-year trend. Online retailers are singing an even sweeter tune,…

More often, a reliable employee who is always willing to go the extra mile, put in the extra hours, and take extra projects on starts slipping. Most often we think it’s a problem at home or outside the workplace. However, it could just be all the “extra” adding up to employee burnout, which was recently…

Fashion chain Forever 21 has filed for Chapter 11 bankruptcy protection. The privately held company based in Los Angeles said Sunday it will close up to 178 stores in the U.S. According to the bankruptcy filing, the company operates about 800 stores globally, including more than 500 stores in the U.S. Forever 21 said it would focus…

The retail sector in today’s market is facing major disruption. Post-2009 depression, retailers have thrived and managed to hold their ground, but their employee recruiting and retention strategy is still struggling to get out of that phase. Even though they have several positions open throughout the year, it’s almost impossible to have 100 percent successful…

How many times have we been advised to find the “right cultural fit” when involved in a hiring process, regardless of industry? Historically this is usually the place a hiring manager begins when embarking upon a hiring process. Often organizations default to evaluating talent in terms of similarities in background, experience, interests, etc. However, research…

For anybody who has shopped in a brick-and-mortar store, the influence of in-store teams on the shopping experience is no secret. A great experience with a store associate can quickly catapult the brand to the top of a shopper’s favorites list, while a poor interaction or, even worse, the inability to find someone to help,…

Walmart is making further organizational changes as it continues to integrate its store and digital operations and leadership, according to a July 19 memo obtained by CNBC that was sent by CEO Doug McMillon to the retailer’s employees. The biggest change announced is Walmart's move to bring the U.S. supply chain teams together, which will be led…

Fashion accessory retailer Charming Charlie will close all of its stores after going bankrupt for the second time in less than two years. The company filed for Chapter 11 protection in Delaware with plans to close all of its 261 stores in 38 states, according to court documents via Bloomberg News. The chain expects the liquidation to take about…

Amazon.com is charging “additional funding” to certain grocery brands during this year’s Prime Day if sales of their products result in a loss for Amazon, according to an email seen by CNBC, and reported on its website. Amazon said the change is intended to “fund the profitability gap” of such products, which Amazon purchases wholesale…