International Strategy

As the world rebalances after the chaos of COVID-19, U.S. e-commerce businesses are desperately seeking ways to beat supply chain challenges and claw back lost revenues. Many are turning to artificial intelligence (AI) to improve logistics efficiencies, meet customer expectations, and prepare for a less predictable future. According to a recent KPMG survey, 53 percent…

A recent study reveals that consumers are more willing than ever to shop internationally. Flow Commerce’s research of the top eight global markets (Australia, Canada, China, France, Germany, Japan, U.K., and the U.S.) found that three out of four online consumers (76 percent) have shopped on websites outside their home countries, up from 69 percent in…

The past few years have seen a rapid acceleration in connecting with other parts of the world. Due to a mix of technological innovation and the COVID-19 pandemic, e-commerce business has soared. Companies have realized the immense opportunity that comes with expanding to new regions and have worked to introduce their offerings to potential customers…

Over the past 16 months, consumers have increasingly discovered how easy it is to buy unique goods from international retailers. E-commerce websites saw unprecedented growth in traffic as home-bound shoppers turned to the internet for their most essential items when in-store shopping was no longer an option. And coming out of the pandemic, many consumers…

In a lucrative new phenomenon, e-commerce investors are pouring billions into marketplace sellers who are often still operating from their own homes, transforming them into international brands in the process. This phenomenon is known as "rolling up" and helps to scale the business, boost sales and maximize profits. As international stay-at-home mandates forced brick-and-mortar stores…

Driven by the conditions of an unprecedented modern-day global pandemic, 2020 saw a rapid redefinition in the landscape for retailers across the spectrum. Faced with restrictions on physical retail sales, retailers turned to e-commerce platforms to remain operational, while consumers flocked to digital platforms for everything from their essential groceries to luxury goods. This resulted…

Had we not lived through it, could we ever have reasonably imagined that the entire world would shut down for even one day, let alone several months? If the pandemic had occurred just 10 years ago, the digital landscape then could never have supported the rapid and universal adoption of online services and products. With…

Retailers around the world are fascinated by the meteoric rise they’re seeing in global sales and payments. For years now, they've been trying to benefit from global markets and create e-commerce experiences that make consumers around the world feel like they're shopping somewhere right in their own neighborhood. The development of payments without borders is…

The pandemic-fueled acceleration of e-commerce led to record growth in domestic e-commerce sales in 2020. However, as domestic sales have grown, so have the number of cross-border e-commerce sales. According to Worldpay, 55 percent of online shoppers worldwide have purchased from another country in the last 12 months. The uptick in cross-border sales makes sense…

With the rapid increase in e-commerce given the pandemic, you may be considering expanding your online business beyond our U.S. borders. However, to successfully do that, you'll need to take a close look at the mindset and expectations of future customers. Even the biggest corporations have made expensive mistakes by missing the mark — e.g.,…