In-Store Technology

3 Ways to Unlock Personalization In-Store
July 20, 2021 at 3:41 pm

COVID-19 restrictions are lifting, which means more and more consumers are ready to enter brick-and-mortar stores again for their shopping needs. As retailers welcome back customers, it’s important to find ways to drive greater foot traffic with improved in-store capabilities. Personalization can help retailers win customers with unique, individual offers, but it’s often underutilized throughout…

Return to Retail
July 8, 2021

Preparing Your Stores for the Rush of Pent-Up In-Store Shopping Demand

The Store of the Future: How to Evaluate the Value of Autonomous Technologies
June 28, 2021 at 8:48 pm

After a year in which person-to-person contact was all but banned, contactless payments, online ordering, and curbside pickup have become the norm. Out of necessity, consumer adoption of these technologies has accelerated. In fact, 78 percent of consumers globally have made changes to how they pay in the last year to utilize touchless forms of…

Leveraging IoT to Create an Enhanced In-Store Experience
June 14, 2021 at 5:27 pm

The Internet of Things (IoT) is continuing to proliferate in industry sectors. From a concept that began on smartphones, tablets and laptops, IoT is now making headway in almost every object that surrounds us, such as streetlights, cars and lifts. By 2050, it’s predicted that there will be 24 billion interconnected devices on a global…

5 Trends Shaping the Future of Brick-and-Mortar Retail
May 28, 2021 at 1:36 pm

Was it a rough year for many individual retailers? No doubt. We saw too many organizations close their doors in the past year-plus. However, as a whole, brick-and-mortar retail is booming. Total retail sales rose by 6.9 percent in 2020 compared with 2019, per the U.S. Department of Commerce (via The Balance). The final take…

How Retailers Are Adapting to Meet the Needs of Returning Customers
May 20, 2021 at 5:35 pm

The retail industry will feel the impact of the COVID-19 pandemic for months to come, but as the percentage of Americans who have received the COVID-19 vaccine increases, signs are pointing to a return to out-of-home spending. The world of traditional retail is on fire, and in order to last, brands must learn to adapt…

What Consumers Expect From the Self-Checkout Experience
April 20, 2021 at 5:01 pm

Every shopping experience is a chance for the consumer to mold their tastes. As the COVID-19 pandemic has drastically altered the desires and demands of the typical shopper in the past year, it’s worth checking in with consumers to see what they want from their visits to physical retail stores. According to our 2021 State…

6 Steps Grocers Can Take to Empower Their Frontline Workers With Technology
April 8, 2021 at 5:00 pm

E-commerce in the grocery industry was already climbing in the past few years, with 23 percent of U.S. households shopping for groceries online in 2017. Today, however, a growing number of households have picked up the online grocery habit throughout COVID-19, with 43 percent saying they’re likely to continue with this even after the pandemic…

Bridging the Digital Divide in Retail
March 15, 2021 at 8:44 pm

COVID-19 has flipped the retail sector upside down. Grocery stores and pharmacies are more critical than ever, but many other “nonessential” retailers are in a trickier position. They either have to lean into e-commerce or dramatically alter their brick-and-mortar stores to support social distancing and contactless shopping through curbside pickup; buy online, pick up in-store…