In-Store Technology

Bridging the Digital Divide in Retail
March 15, 2021 at 8:44 pm

COVID-19 has flipped the retail sector upside down. Grocery stores and pharmacies are more critical than ever, but many other “nonessential” retailers are in a trickier position. They either have to lean into e-commerce or dramatically alter their brick-and-mortar stores to support social distancing and contactless shopping through curbside pickup; buy online, pick up in-store…

Modernizing Internal Processes for the New Normal in Retail
March 10, 2021 at 1:14 pm

The retail industry is among those most impacted by the societal changes the pandemic has created. Retailers have been catapulted into an era that's heavily reliant upon online shopping and curbside pickup. Under the current circumstances, up to 64 percent of consumers have reported that they don’t feel comfortable engaging in routine activities outside of…

Adaptation is the Name of the Retail Game This Holiday Season
November 30, 2020 at 11:44 am

The peak of the holiday shopping season is upon us, and in a year of uncertainty, retail executives have needed to rethink priorities and strengthen their resilience against unknown challenges ahead. According to our Road to Election survey, 35 percent of business leaders said the nation’s pandemic response creates new risks for their organizations. Furthermore,…

The Retailer Revolution is Finally Here
November 11, 2020 at 9:51 am

More than 6,300 U.S. stores are expected to close in 2020 amid a pandemic and ongoing changes to the brick-and-mortar model. Among them are some of the longest-running brands in retail, including Lord & Taylor, Victoria’s Secret, and Brooks Brothers. In order to re-stimulate the sector, retailers are mixing in digital solutions to create memorable…

Walmart Ends Robotics Contract, Betting On Human Workers Instead
November 3, 2020 at 6:45 pm

Walmart has cut ties with Bossa Nova Robotics, which made robots that scanned shelves for inventory, reports CNBC. The retailer has come up with other simple and cost-effective ways to manage the products on its shelves with its human workers rather than robots. A Walmart spokesperson noted that about 500 robots were in the company's…

Black Friday in the Age of COVID-19: How Smart Retail Technology Can Help Brick-and-Mortar Survive
November 3, 2020 at 10:35 am

The arrival of the so-called “retail apocalypse” in the wake of the phenomenal growth of e-commerce may be approaching quicker than anticipated as countless brick-and-mortar stores shutter due to the global pandemic. And with many consumers wary of returning to physical storefronts anytime soon — preferring to make their purchases in the safety of their…

The Future of Brick-And-Mortar Retail: Contactless, But Experience-Full
October 22, 2020 at 5:44 pm

Although the future is unpredictable, some aspects of the post-COVID-19 retail shopping environment are coming into focus. Consumers will continue to buy products online, but there will remain occasions when a customer will want to return to the store. They won’t return, however, unless the shopping is contactless, experience-full and, most importantly, consumers genuinely feel…

Get Ready for Contactless Retail With Self-Scanning and Scan-and-Go
October 1, 2020 at 3:43 pm

Several months isn’t a long time, but it’s enough to totally transform the grocery store experience. Because of COVID-19, many shoppers who used to go to a grocery store every few days or even every day are suddenly thinking twice about going at all. A typical trip to the supermarket involved looking at and touching…

Staying on Top With the Always-On Store
September 21, 2020 at 10:24 am

As retailers look to the future, they will need to re-examine how they can still provide an optimal in-store experience for customers while also taking pandemic-related factors into consideration. Automation and artificial intelligence (AI)- and machine learning (ML)-based technologies will play an increasingly larger role in facilitating this. For retailers across sectors, there’s a heightened…