In-Store Pickup

Walmart Testing the Use of Robots for Online Grocery Pickup
August 6, 2018 at 2:21 pm

Walmart is testing the use of storage and retrieval robotics, called Alphabot, to increase the speed of online grocery order pickup, according to a company blog post. The technology, which was developed in collaboration with retail automation company Alert Innovation, is being installed in a section of a Salem, N.H. supercenter, which will also be a dedicated…

Walmart Reconfigures Employee Delivery Program
July 30, 2018 at 1:34 pm

A program Walmart announced last summer that lets store associates opt into delivering e-commerce ship-from-store orders quietly ended in January, according to company documents obtained by Reuters. The program was tested at three stores — two in New Jersey and one in Arkansas — and the idea was that store employees would bring online orders directly to…

FedEx to Open Small-Format Shops in 500 Walmart Stores
March 20, 2018 at 3:02 pm

FedEx Office, a subsidiary of FedEx Corp., and Walmart said yesterday that FedEx Office will bring its small-format stores for printing, packing and shipping into 500 of Walmart's stores nationwide in the next 24 months. The announcement comes after completion of a successful pilot program spanning 47 locations within Walmart stores across six states. Besides…

Wal-Mart to Fine Suppliers for Late Deliveries
January 31, 2018 at 1:27 pm

Wal-Mart will require suppliers to deliver more goods to warehouses exactly on time or face fines, another step in the retailer’s efforts to keep inventory low and shelves stocked as it battles with Amazon.com. More specifically, Wal-Mart executives plan to announce at an annual conference this week that large suppliers fulfill orders within a specified one- or two-day…

Black Friday Sees Record Online Sales
November 27, 2017 at 12:18 pm

A record $5.03 billion was spent online by the end of Black Friday, an increase of 16.9 percent compared to last year, according to Adobe Digital Insights, which measures 80 percent of online transactions at 100 major U.S. retailers. Adobe also reported that during the holiday season to date (Nov. 1 – Nov. 24), consumers…

Wal-Mart to Host Holiday Parties in its Stores
November 2, 2017 at 12:43 pm

Wal-Mart is throwing 20,000 parties in its stores across the country in an attempt to attract more holiday shoppers. According to a company press release, the parties will take place on Nov. 4, Dec. 2 and Dec. 16, and will include 165,000 in-store toy demos, visits from Santa and other activities. The Nov. 4 party will…

The Point of Sale is Evolving and Retailers Need to Keep Up
October 23, 2017 at 9:17 am

It’s no secret that to stay in business, retailers need to continuously evolve to meet the changing demands of shoppers in an increasingly digital world. Millennials, in particular, are avid users of touchscreens and the use of interactive touch solutions comes naturally to them. As a result, retailers are installing different forms of technology at…

Nordstrom Launches Retail Location With No Inventory
September 11, 2017 at 12:14 pm

Nordstrom announced the launch of a retail concept and neighborhood hub where customers can shop and access services in a central location — and without merchandise typically found in the retailer's stores. Nordstrom Local, which will launch in West Hollywood, Calif. on Oct. 3., will have a 3,000 sq. ft. footprint, which is much smaller than an average…

Amazon Announces Instant Pickup for Prime Members
August 16, 2017 at 9:48 am

Amazon.com has introduced Instant Pickup, a free service offering Prime and Prime Student members a curated selection of daily essentials available for pickup in two minutes or less at five of Amazon’s fully staffed pickup locations in Los Angeles, Atlanta, Berkeley, Calif., Columbus, Ohio, and College Park, Md. Items available via Instant Pickup include snacks, drinks and electronics, as well…