In-Store Pickup
June 18, 2019 at 2:52 pm
FedEx will offer pickup and drop-off services inside Dollar General stores, expanding the shipping company’s reach in rural America. Memphis-based FedEx on Monday announced the alliance with fellow Tennessee company Dollar General Corp. The companies plan to begin adding FedEx services in more than 1,500 Dollar General stores by late summer and expand to more than 8,000…
April 26, 2019 at 2:00 pm
Amazon.com announced Thursday that it plans to invest $800 million in the second quarter of 2019 toward making one-day shipping the standard offering of its Prime loyalty program. Chief Financial Officer Brian Olsavsky said Amazon is “currently working on evolving our Prime shipping program, which has historically been a two-day program, to a one-day shipping program,”…
April 23, 2019 at 10:43 am
Over the last several years, brick-and-mortar retailers have been scrambling to combat declining revenues, decreasing footfall and falling customer loyalty in the face of increasing encroachment by the likes of online retail giants such as Amazon.com. Something has changed, however. After years of locking horns with digital-first insurgents, traditional retailers have changed tact, embracing Amazon…
April 18, 2019 at 10:52 am
In today’s evolving retail climate, consumers are straying from shopping exclusively in-store or online. Instant gratification, control and face-to-face customer experiences entice consumers to still shop in physical stores. Yet, the convenience of online shopping was a primary factor in e-commerce sales increasing by 15 percent in 2018. As customers incorporate both shopping methods into…
March 12, 2019 at 11:34 am
Last week, the 2019 Shoptalk conference featured one of its best speaker lineups and attendance to date. Over 8,000 e-commerce professionals gathered to hear presentations from 185 retail and e-commerce experts about trends and technologies impacting the industry. In particular, four great sessions stood out that demonstrated two main themes of the conference. One theme…
December 13, 2018 at 12:35 pm
With only a few weeks left until the end of the holiday shopping season, retailers are looking forward to closing the season on a strong note. The National Retail Federation (NRF) is forecasting holiday sales to increase to $720.9 billion for November and December. Compared to recent years, 2018 brings a consumer set with more…
December 12, 2018 at 12:28 pm
Old Navy has partnered with ride share service app Lyft to offer customers free rides to stores, reports Nasdaq. The Gap Inc. retail brand is making it easier for shoppers to buy online and pick up in-store by offering free round-trip rides to stores on Sat., Dec. 15 and Sat., Dec. 22. Old Navy hopes…
November 30, 2018 at 9:44 am
In this episode of Retail Right Now, Total Retail's Caitlin Sullivan and Joe Keenan discuss themes to emerge from the recent holiday shopping weekend (Thanksgiving Day through Cyber Monday), including the extension of Black Friday and Cyber Monday deals into week-long events; the growth of mobile as a transaction channel; and the rise of buy…
November 26, 2018 at 2:50 pm
A record $6.22 billion was spent online by the end of Black Friday, an increase of 23.6 percent year-over-year, according to data from Adobe Analytics. What's more, smaller retailers (less than $1 billion in annual e-commerce revenue) were 8.6 percent more effective at getting visitors to fill shopping carts. The holiday season to date (Nov. 1 – Nov. 24) shows $44.2…
November 5, 2018 at 1:22 pm
Amazon.com said today it would offer free shipping with no purchase minimum this holiday season for the first time. The U.S.-only promotion, effective from Nov. 5, waives the $25 minimum that customers outside Amazon's loyalty club Prime must pay for free shipping for orders that will arrive in time for the Christmas holiday. Amazon cut…
