In-Store Pickup

New Feature Lets Consumers Shop for Groceries From Yahoo Mail
July 20, 2020 at 4:10 pm

Verizon Media today announced the launch of Groceries from Walmart, a Yahoo Mail feature that enables users to browse, add to cart, and purchase essential groceries from Walmart within Yahoo Mail. According to Verizon Media, this is the first time that email users can fill a shopping cart from their inbox, streamlining their shopping experience from…

Don’t Close That Store! Why Bricks Matter Just as Much as Clicks for Retailers
June 5, 2020 at 4:02 pm

With malls closing at record rates and other retailers shuttering their stores reaching the thousands, there’s been a lot of talk about a retail apocalypse. However, if you dig a little deeper you’ll see that the future of retail isn’t so grim. Consumers still value the experience of shopping in physical stores. Even pure-play digital…

Amazon to Convert More Whole Foods Locations Into 'Dark Stores'
May 19, 2020 at 9:50 am

Amazon.com is converting more of its Whole Foods locations into "dark stores," which are dedicated solely to fulfilling online orders. The move is part of an effort by Amazon to keep up with increased demand for groceries during the coronavirus pandemic, according to a FOX Business report. “With stay-at-home orders in place, customers have generated unprecedented demand for grocery delivery,"…

Best Buy Plans to Reopen Some Stores by Appointment Only
April 29, 2020 at 7:25 pm

Starting in May, Best Buy plans to gradually reopen its stores to customers with appointments, CNBC reported. Shoppers will be able to schedule a time to meet with a sales associate to discuss a potential purchase of an appliance, talk through technology needs, and more. Best Buy, which has 1,000 U.S. stores, will begin by offering this…

Black Friday Online Sales Up a Record 43%
December 2, 2019 at 2:18 pm

A record $7.40 billion was spent online by the end of Black Friday, the second largest online sales day ever (last year’s Cyber Monday reached $7.9 billion in sales),  according to Adobe Analytics. This $7.40 billion total represented a 43 percent year-over-year increase. What's more, the average order value set a new record for Black Friday (at…

The Prepared Retailer: A Gift That Keeps on Giving
November 1, 2019 at 10:49 am

It seems the holidays come earlier every year — Lowe’s and Walmart have had their Christmas trees up since late September — but for many there's still time left to prepare for the onslaught of gift-givers. The time to do so is now. While this author has been predicting holiday trends for several years, this…

Amazon Expands In-Store Package Pickup Service
October 25, 2019 at 12:34 pm

Amazon.com is expanding a program that turns physical retail stores into package pickup centers, GeekWire reported. The pickup service program, Counter, will be added to thousands of store locations at GNC, Health Mart and Stage Stores. Amazon launched the Counter program through a partnership with Rite-Aid in June. "This new network of pickup points gives…

FedEx, Dollar General Partner on In-Store Parcel Service
June 18, 2019 at 2:52 pm

FedEx will offer pickup and drop-off services inside Dollar General stores, expanding the shipping company’s reach in rural America. Memphis-based FedEx on Monday announced the alliance with fellow Tennessee company Dollar General Corp. The companies plan to begin adding FedEx services in more than 1,500 Dollar General stores by late summer and expand to more than 8,000…

Amazon to Make One-Day Shipping the Standard Prime Offering
April 26, 2019 at 2:00 pm

Amazon.com announced Thursday that it plans to invest $800 million in the second quarter of 2019 toward making one-day shipping the standard offering of its Prime loyalty program. Chief Financial Officer Brian Olsavsky said Amazon is “currently working on evolving our Prime shipping program, which has historically been a two-day program, to a one-day shipping program,”…

Why 2019 Will Be the Rise of BOPIS
April 23, 2019 at 10:43 am

Over the last several years, brick-and-mortar retailers have been scrambling to combat declining revenues, decreasing footfall and falling customer loyalty in the face of increasing encroachment by the likes of online retail giants such as Amazon.com. Something has changed, however. After years of locking horns with digital-first insurgents, traditional retailers have changed tact, embracing Amazon…