In-Store Pickup

How Do You Increase the Value of a Pickup Order?
June 3, 2021 at 11:45 am

Buy online, pick up in store (BOPIS) orders have doubled over the past year as consumers looked to avoid in-person shopping. For instance, Target’s 2020 earnings report announced that order pickup grew more than 70 percent last year. What’s more, it revealed that multichannel customers spend, on average, nearly 4x more than store-only customers and…

COVID-19 and the Acceleration of BOPIS and Curbside Pickup
January 11, 2021 at 10:23 pm

The COVID-19 pandemic has turned retail upside down. Pre-coronavirus, digital commerce was already outpacing overall retail growth. Services such as buy online, pick up in-store (BOPIS) were steadily increasing, but aside from grocery and select big-box retailers, curbside pickup wasn't even on the long-term road map for most retailers. Today, BOPIS and curbside pickup have…

2 Key Predictions for Retailers This Holiday Season
November 5, 2020 at 6:11 pm

In this episode of Retail Right Now, Total Retail's Ashley Chiaradio and Kristina Stidham discuss 2020 holiday retail predictions, as written in a recent Total Retail article by Michael Osborne, president and CEO of SmarterHQ. Despite all the uncertainty retailers are faced with, the article outlines three trends that retailers should expect and capitalize on…

Walmart, Target to Hold Sales Events Opposite Prime Day
September 29, 2020 at 6:07 pm

Amazon Prime Day won't be the only big sales event in October. Walmart and Target have both announced plans to host their own online sales events that just happen to coincide with Amazon's annual shopping fest. On Monday, Walmart said it will be holding a "Big Save" online event that runs Oct. 11 through Oct. 15. Walmart will offer Black…

New Feature Lets Consumers Shop for Groceries From Yahoo Mail
July 20, 2020 at 4:10 pm

Verizon Media today announced the launch of Groceries from Walmart, a Yahoo Mail feature that enables users to browse, add to cart, and purchase essential groceries from Walmart within Yahoo Mail. According to Verizon Media, this is the first time that email users can fill a shopping cart from their inbox, streamlining their shopping experience from…

Don’t Close That Store! Why Bricks Matter Just as Much as Clicks for Retailers
June 5, 2020 at 4:02 pm

With malls closing at record rates and other retailers shuttering their stores reaching the thousands, there’s been a lot of talk about a retail apocalypse. However, if you dig a little deeper you’ll see that the future of retail isn’t so grim. Consumers still value the experience of shopping in physical stores. Even pure-play digital…

Amazon to Convert More Whole Foods Locations Into 'Dark Stores'
May 19, 2020 at 9:50 am

Amazon.com is converting more of its Whole Foods locations into "dark stores," which are dedicated solely to fulfilling online orders. The move is part of an effort by Amazon to keep up with increased demand for groceries during the coronavirus pandemic, according to a FOX Business report. “With stay-at-home orders in place, customers have generated unprecedented demand for grocery delivery,"…

Best Buy Plans to Reopen Some Stores by Appointment Only
April 29, 2020 at 7:25 pm

Starting in May, Best Buy plans to gradually reopen its stores to customers with appointments, CNBC reported. Shoppers will be able to schedule a time to meet with a sales associate to discuss a potential purchase of an appliance, talk through technology needs, and more. Best Buy, which has 1,000 U.S. stores, will begin by offering this…

Black Friday Online Sales Up a Record 43%
December 2, 2019 at 2:18 pm

A record $7.40 billion was spent online by the end of Black Friday, the second largest online sales day ever (last year’s Cyber Monday reached $7.9 billion in sales),  according to Adobe Analytics. This $7.40 billion total represented a 43 percent year-over-year increase. What's more, the average order value set a new record for Black Friday (at…