In-Store Pickup

Wal-Mart Opens Automated Grocery Pickup Kiosk
June 7, 2017 at 11:07 am

Wal-Mart is trying out an automated kiosk where shoppers can pick up groceries they've ordered online. The 20x80 foot building is located in the parking lot at a Wal-Mart Super Center in Oklahoma City. The kiosk is capable of fulfilling hundreds of orders in a day placed on Wal-Mart’s grocery website. More than 30,000 items,…

Michigan Wal-Mart Stores Getting Upgrades
May 23, 2017 at 10:48 am

As part of a multimillion-dollar plan to update the chain's U.S. store portfolio, 12 Wal-Mart stores in Michigan will get new looks in 2017. The remodeled stores are capitalizing on building connections for consumers, taking them from traditional in-store shopping to online sales at Wal-Mart's e-commerce site, and finding in-between steps to blend the two. Wal-Mart…

BOPIS: An Effective Purchase Option for Both Retailers and Shoppers (if Done Right)
May 2, 2017 at 10:31 am

Buy online, pick up in-store (BOPIS) is a valuable omnichannel concept that benefits both retailers and shoppers. For retailers, BOPIS can lead to more in-store transactions. BOPIS does what many brick-and-mortar retailers are struggling to do organically — get shoppers into their stores. Once they’re in the store, consumers are likely to browse and make…

Amazon Debuts New Grocery Concept AmazonFresh Pickup
March 29, 2017 at 10:40 am

On Tuesday, launched its new grocery concept, AmazonFresh Pickup — a drive-in grocery delivery service right to your car’s trunk. Shoppers just order online from AmazonFresh’s selection, pick a time slot (as soon as 15 minutes after you make your order), and then drive to an AmazonFresh Pickup location and pull into a parking…

Kroger's E-Commerce Division Growing Brick-and-Mortar Jobs
February 21, 2017 at 1:01 pm

Since launching its ClickList service, which allows grocery shoppers to order online and have their purchases bagged and loaded when they arrive at stores to pick them up, Kroger has added 25 to 35 new jobs at each store offering the service, according to the company. The Cincinnati-based chain has started more than two dozen…

Inside Shoe Carnival's Digital Strategy
January 23, 2017 at 9:43 am

Kent Zimmerman, vice president of e-commerce for Shoe Carnival, discusses the footwear retailer's digital strategy, including its use of Radial technology for in-store pickup and fraud protection services, in this interview with Total Retail at last week's National Retail Federation Big Show in New York City.

Wal-Mart Expanding Delivery Options for Last-Minute Shoppers
December 13, 2016 at 9:43 am

With less than two weeks until Christmas, Wal-Mart is looking to be the go-to shopping destination for both in-store and online procrastinators. The big-box retailer is offering free in-store pickup of online orders placed by 6 p.m. local time on Dec. 23, and has launched a dedicated website for customers to view last-minute gift inventory available…

CVS Invests in Buy Online, Pick Up at Store
April 19, 2016 at 10:45 am

CVS has invested in Curbside, a Silicon Valley startup that allows shoppers to order products online and pick up their orders from a local store without leaving their car. The drugstore chain and the startup have been working together since last year, when they launched a pilot test in three cities that now encompasses 350…