Hiring

Starbucks Reaches Deal With EEOC Over Alleged Racial Bias in Promoting Employees
April 1, 2021 at 8:50 pm

Starbucks said Wednesday it has resolved allegations from the Equal Employment Opportunity Commission (EEOC) about alleged racial bias in its employee promotions, based on data from 2007 through 2011. In a letter to employees, CEO Kevin Johnson said that Starbucks does not know what prompted the EEOC allegations and that the company’s analysis of its…

Bed Bath & Beyond Hires Wayfair, Walmart Execs to Grow E-Commerce
March 31, 2021 at 5:10 pm

Bed Bath & Beyond (BB&B) announced two new hires this week, CNBC reported. These executives will specifically be working on the brand's $3 billion e-commerce business. Jill Pavlovich, former head of exclusive brands and merchandising for Wayfair, has been hired as BB&B's senior vice president of digital commerce. Jake Griffith, previously a general manager for sports and fitness at…

Clorox's D-to-C VP and GM on What He Looks for When Making Hiring Decisions
March 24, 2021 at 6:58 pm

Jackson Jeyanayagam has a unique leadership style, and that extends into his hiring strategy. During the January Women in Retail and Total Retail Virtual Exchange event, Jeyanayagam, vice president and general manager, direct-to-consumer at The Clorox Company, shares how he leads his team with flexibility and trust. In this clip from the event, he discusses what…

Out of Fashion: Why Turnover in Retail is So High, and What to Do About it
February 14, 2021 at 2:55 pm

While the average employee turnover for all U.S. industries is around 19 percent, the average turnover rate in the retail industry is just above 60 percent, according to the National Retail Federation. This equates to a continual cycle of rehiring and retraining, with negative impact to retailers’ bottom lines. There are numerous possible reasons why…

The Body Shop Cuts Turnover, Engenders Loyalty With Open Hiring Initiative
December 14, 2020 at 5:32 pm

In episode 277 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Trish Patton, vice president of human resources at The Body Shop, a global beauty brand and a certified B Corp™ offering high-quality, naturally inspired skincare, body care, hair care and makeup produced ethically and sustainably. Listen in as Patton discusses The Body Shop's Open Hiring…

Staffing Up for the Holidays Means Adjusting Internal Comms Strategy
November 25, 2020 at 12:39 pm

The retail industry has faced numerous challenges during the pandemic. As a result, Glassdoor has seen a nearly 25 percent decrease in listings in retail industry jobs as of June 2020. While retailers like Walmart have actually hired more temporary workers, J.C. Penney and Macy’s have resorted to letting go of staff in order to…

Holiday Hiring is Well Underway. How Are Retailers Shifting?
November 2, 2020 at 3:42 pm

The holiday shopping season will look a lot different in the age of COVID-19. For one, U.S. e-commerce sales are expected to grow 18 percent to $709.8 billion this year, according to a June report from eMarketer. However, despite the fact that shopping will largely take place online this year, seasonal hiring isn't slowing down.…

3 Ways Retailers Can Embrace Contactless Hiring and Onboarding
October 14, 2020 at 12:57 pm

The ongoing COVID19 pandemic has been a time of change and adaptation for almost every retail business in America — and across the world. From mask requirements to new sanitization protocols to keeping capacity to 50 percent, these recent months have tested even the most resilient stores and locations. During times of huge upheaval, however,…

Amazon to Hire 100,000 Workers as E-Commerce Surges During Pandemic
September 15, 2020 at 11:13 am

Amazon.com said yesterday that it will hire another 100,000 workers to meet surging demand in the COVID-19 era, bolstering an already dramatic expansion of its workforce in 2020 and underscoring the massive shifts in online spending the pandemic has helped fuel. The latest hiring drive, which includes full- and part-time jobs, is the fourth largest campaign the Seattle-based…

Target Pledges to Increase Number of Black Employees by 20% Over 3 Years
September 14, 2020 at 9:21 pm

In conjunction with the release of a racial and gender breakdown of its team across all levels of the company, Target last week announced plans to increase representation of Black team members by 20 percent over the next three years by sharpening its focus on advancement, retention and hiring. Target said it has had diversity and inclusion…