Crisis Management

Lord + Taylor, Tailored Brands File for Bankruptcy Protection
August 3, 2020 at 5:49 pm

Lord + Taylor, one of America's oldest department stores, has filed for bankruptcy, joining a growing list of stores slammed by the coronavirus pandemic. In addition, Tailored Brands, the parent company of Men's Wearhouse and JoS. A. Bank, also filed for bankruptcy. Lord + Taylor, which was sold to rental clothing company Le Tote last…

Mall Owner Simon and Authentic Brands Make $305M Bid for Bankrupt Brooks Brothers
July 27, 2020 at 3:29 pm

SPARC LLC, a full-service retail operator comprised of the U.S. mall owner Simon Property Group and the apparel licensing firm Authentic Brands Group (ABG), has made a $305 million bid for bankrupt Brooks Brothers, according to a court filing published last week. The offer, still subject to better and higher bids and court approval, will keep at least 125…

How Retail Technology Can Power Post-Pandemic Innovation
July 23, 2020 at 6:34 pm

The retail spaces that shoppers will return to following the COVID-19 pandemic won't be the same ones they shopped in previously. Associates and consumers will have to develop and adjust to new shopping behaviors that minimize physical touch and closeness. This period will be marked by innovation and experimentation, as retailers attempt to drive increased…

Diversity and Inclusion, Leadership, Fun Stuff and More
July 3, 2020 at 11:25 am

Welcome to this week's Retail Resources, which features a curated list of the best content and resources I've found over the past week. This week, I offer information and resources about leadership, diversity and inclusion, and some fun stuff, too. As always, if there's anything you would like me to share in a future post, let…

Sweetwater's CEO on Being a Better Leader During Times of Crisis
July 1, 2020 at 5:34 pm

During last month's Women in Retail and Total Retail Virtual Lounge, Chuck Surack, founder and CEO of Sweetwater, participated in a live discussion that touched on everything from how employees embody the company's culture of prioritizing customer satisfaction to how the world's leading online musical instrument retailer is weathering the current pandemic. In this video clip from…

Microsoft to Permanently Close All Retail Stores
June 28, 2020 at 9:34 am

Microsoft said on Friday it will permanently close all of its 83 store locations and will instead focus on its e-commerce business, where customers can visit for support, sales, training and more. The decision comes after Microsoft temporarily closed stores in March due to the spread of the coronavirus. Microsoft said the thousands of workers from these stores have…

Leadership, Interesting Data and Fun Stuff
June 28, 2020 at 9:20 am

Welcome to this week's Retail Resources, which features a curated list of the best content and resources I've found over the past week. This week, I offer information and resources about leadership, data related to COVID-19, and some fun stuff, too. As always, if there's anything you would like me to share in a future post,…

Leadership, COVID-19 Recovery Readiness and Wellness
June 20, 2020 at 10:37 am

Welcome to this week's Retail Resources, which features a curated list of the best content and resources I've found for you over the past week. This week, I offer information and resources about leadership, COVID-19 recovery readiness as stores and offices begin to slowly open, and wellness. As always, if there's anything you would like me…

Be Kind to the Frontline
June 4, 2020 at 7:16 pm

Dreamr, a specialized, full-service brand box firm founded by Women in Retail Leadership Circle (WIRLC) partner Patti Hester, has launched the Gratitude Box project, a nonprofit program that enables consumers to gift care boxes to frontline healthcare heroes, first responders, and essential workers who are risking their lives with selfless acts during the COVID-19 crisis.

Target Closes 175 Stores Nationwide in Wake of George Floyd Protests, Looting
May 31, 2020 at 6:51 pm

Target said late Saturday night that it would temporarily close 175 of its locations across the U.S. after video of its Minneapolis store getting looted went viral amid the fifth night of protests sparked by the death of George Floyd, which saw protesters around the country destroying stores and setting fire to police vehicles.  “We…