Crisis Management

A Restructuring Playbook for Retailers Post-COVID
May 7, 2020 at 6:07 pm

During the Women in Retail and Total Retail Virtual Exchange, held on April 28, Mike Edwards, CEO and president of Hanna Andersson, participated in a live interview that touched on a variety of topics, from leadership strategy to his plan for reopening the brand's brick-and-mortar stores to how he sees consumer behavior shifting post-COVID. In…

Reports: J.Crew, J.C. Penney, Neiman Marcus Group May File for Chapter 11 by Mid-May
May 3, 2020 at 8:12 pm

Three high-profile, but struggling retailers — J.Crew Group, Neiman Marcus Group, and J.C. Penney Co. — may be preparing to file for Chapter 11 bankruptcy protection by mid-May, according to several reports. Here are some details: J.Crew is working to secure $400 million to fund operations in bankruptcy. The privately held retailer was already struggling with a heavy debt load, but its…

COVID-19 Resources: Leadership, Data, Employment Info., and Fun Stuff
May 3, 2020 at 7:36 pm

Welcome to this week's Retail Resources blog post, a curated list of the best content and resources I've seen over the past week that I hope will help you navigate through the coronavirus pandemic. This week I offer information about leadership, interesting data, employment information, and fun stuff that will hopefully help improve your spirits!…

Neiman Marcus Likely to File for Bankruptcy Protection This Week
April 26, 2020 at 7:45 pm

Neiman Marcus Group is preparing to file for bankruptcy protection this week, becoming the first major U.S. department store operator to succumb to the economic fallout from the coronavirus outbreak, people familiar with the matter told CNBC. Neiman Marcus, which is held by Ares Management Corp. and the Canada Pension Plan Investment Board (CPPIB), is…

COVID-19 Resources: Legislative Updates, Leadership Strategies and Fun Stuff
April 26, 2020 at 6:58 pm

Welcome to this week's Retail Resources, a blog created to offer retailers the most relevant information and resources from the past week to help you lead during this challenging time. If there's anything you would like me to share in a future post, please let me know by dropping me a line at mcampanelli@napco.com. Legislative Updates…

A Guide to Managing Retail Businesses During a Crisis
April 23, 2020 at 7:48 pm

In this episode of Retail Right Now, Total Retail's Ashley Chiaradio and Kristina Stidham discuss Total Retail’s recently released resource, “A Retailer’s Guide to Managing Their Business During a Crisis.” Total Retail wanted to do its part in helping our audience in their time of need, so we put together this guide that features many…

One Retailer is Hiring Amid COVID-19, and Hiring FAST. Here’s How.
April 23, 2020 at 7:42 pm

Millions of jobs have been lost over the past few weeks as businesses have closed and consumers are staying home. Yet some companies are still hiring. In fact, quite a few are. And one segment now facing urgent hiring needs is grocery stores. Deemed essential businesses everywhere, grocery stores are suddenly very popular — and…

Breaking the Rules: How Brave Brands Are Adapting in a Time of Crisis
April 23, 2020 at 6:46 pm

What does it take for a retail brand to survive during a global pandemic that's disrupting supply chains and manufacturing capabilities, changing consumer behavior, and impacting employee productivity? In the age of COVID-19 it takes brave brands that are willing to strategically break the rules and conventions of the industry, experiment with new ideas, play…

A Crisis Management Guide to Help Retailers Survive COVID-19
April 22, 2020 at 10:14 pm

The retail industry has been especially hard hit by the global spread of the COVID-19 pandemic. Government stay-at-home orders have forced the closure of non-essential retail stores, leading to reduced revenues, employee layoffs, and bankruptcy filings (with many more likely to come). Retailers have been forced to evolve their businesses to survive this challenging period…