Crisis Management

The National Retail Federation (NRF) on Friday expressed disappointment about the 6th Circuit U.S. Court of Appeals’ decision to lift the stay for the Occupational Safety and Health Administration’s (OSHA) COVID-19 employer-based vaccination and testing mandate. The mandate requires businesses with at least 100 employees to have them vaccinated or face weekly COVID-19 tests and facemask…

Walmart is offering special bonuses to many warehouse employees to work every hour they're scheduled and, in some cases giving temporary pay raises, as the country’s biggest retailer ramps up for the holiday shopping season with a tight labor market and stretched supply chains. According to The Wall Street Journal, the majority of Walmart’s 190 U.S. warehouses are offering…

In this interactive webinar, our speakers will be addressing how retailers can prepare their stores for the forecasted surge in demand.

Lawmakers have pointed to stabilized GDP and a surging stock market as evidence that the nation is poised to return to “normal” after 2020’s economic catastrophe. However, GDP and the S&P are not adequate proxies for real-world conditions, especially for the smallest businesses — i.e., the ones that define our neighborhoods and communities. After the…

Target, Walmart, CVS, Starbucks, Meijer, and Costco are among the retailers that have dropped their mask requirement for customers and employees who are fully vaccinated against COVID-19 in wake of the newest guidance from the Centers for Disease Control and Prevention (CDC). Specifically, on May 16, the CDC said that fully vaccinated Americans, for the most…

Retailers across the U.S. have prioritized safety throughout the pandemic in order to keep their employees and customers safe and their businesses open. However, employers are hesitant to require their employees to get vaccinated given potential negative implications and pushback from those employees who do not or cannot get a vaccine. And looking further down…

As vaccines continue to roll out and states begin to open up, many retailers will be opening their doors to the public again, perhaps for the first time since early last year. However, operations won’t return to 100 percent normal; after 2020, the customer experience will look a bit different. If you’re planning on reopening…

The U.S. is undergoing a massive vaccination strategy to help curb the spread of COVID-19. Unfortunately, it hasn’t been without hiccups. Individuals have been accused of cutting the lines. White Americans are being vaccinated at rates two to three times higher than Black Americans. The latest hurdle is getting vaccines to rural populations. Although population…

Target said Monday it will spend $200 million on another round of employee bonuses and extend its coronavirus-related benefits after its strong holiday season. Indeed, Target has been one of the beneficiaries of pandemic trends, as shoppers consolidate trips, fill up bigger baskets and use curbside pickup. That pattern continued over the holidays, boosting the…

Walgreens expects to get its first doses of the COVID-19 vaccine on Dec. 21, and will start giving shots to nursing home residents and workers at nearly 35,000 long-term care facilities nationwide in the days leading up to Christmas. To administer the vaccine, Walgreens plans to hire 25,000 people across the U.S., including 9,000 pharmacists and other healthcare workers.…