Top Women in Retail 2017: Liz Rodbell, President, Lord & Taylor and Hudson’s Bay
What do you enjoy most about working in the retail industry?
I have a tremendous sense of pride being the president of Lord & Taylor, the longest running department store chain in the U.S., and being president of Hudson's Bay, which was founded almost 350 years ago as a fur trader in Canada and is now a world-renowned department store chain. There’s a great sense of culture and heritage at our banners. The great thing about retail is it’s ever changing. We have to be innovative and stay ahead of the competition. It’s exciting and challenging at the same time, but I love it!
If you weren't working in the retail industry, what do you think you'd be doing?
I’m not sure. I really feel that I’m doing what I was meant to do, and I’m passionate about it.
How would you describe your leadership style?
Being trustworthy and authentic are really important to me. I have the mentality that we're a team at Lord & Taylor and Hudson’s Bay, and we need to support and trust each other. I always want my team to know that I have their backs and I’m in their corner. Treating people with respect, while coaching them to do better, is also critical.
What's the best advice you ever received, and who gave you the advice?
My parents raised me to believe that I can do anything and that the world is your oyster, but you have to make it happen. My father always said that not everything will be easy, but with determination you can do it.
Do you have any mentors in the retail industry?
I’ve been lucky to have had several coaches and mentors over my career. Interestingly, my best mentors have been my parents, who were always in my corner and very insightful.
What do you enjoy doing when you're not working?
I enjoy relaxing with my family and traveling. I have two daughters, one who is going to school in London, so we’re excited to be able to visit her! I also love films and get to see one as often as I can.
To see the full list of this year's Top Women in Retail honorees, click here.