Customer Retention: Staples Launches Omnichannel Printing Program to Better Serve B-to-B Customers

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Joe Keenan
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Print-to-Store is available at all Staples stores that offer copy and print services, enabling employees to order print jobs from any location while providing procurement departments greater visibility into what's being printed and how much it costs. The program also offers telecommuters the flexibility to use their Staples Advantage accounts to submit print jobs, which they can pick up at their nearest retail location. Staples Advantage's streamlined billing means employees don't have to pay in-store or submit expenses for reimbursement.
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- Companies:
- Staples
- People:
- Steve Bussberg

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