Keep More of Your Hard-Earned Revenue: Smarter Strategies for Passionate Retailers
Retail heroes love the hustle of the job. Whether it’s running a cozy boutique, a bustling farm stand, or a specialty shop close to the heart, retailers pour all their energy into the business because they believe in what they do. But let’s face it: in today’s world, every dollar counts more than ever.
Economic uncertainty, inflation, future tariffs … all these factors are forcing business owners to tighten their belts. And for those in rural America, where sales and supply can swing wildly, finding ways to keep more of what's earned is essential. One sneaky culprit eating into profit margins is processing fees.
Why Processing Fees Are a Big Deal — and How to Beat Them
Those little charges, which can be up to 4 percent per transaction, may seem small, but they add up fast. These fees quietly chip away at profit margins, making it harder to reinvest in the business, the community, and the dreams. The good news? There are smart, straightforward ways to cut those fees without upsetting customers or sacrificing integrity.
Offer Your Customers Choices — Give Them Power
One of the most effective and customer-friendly tricks to manage swipe fees is dual pricing. Think of it as giving customers options, not ultimatums. All a shop owner has to do is show two prices for the same product: one “regular” price that includes all costs and a second discounted cash price that skips the credit card processing fee. When the prices are transparent, customers appreciate the honesty, and they get to choose how they pay. It’s a win-win: they save a little, and more profit is kept.
Turn Cash Payments Into a Win for You
Next up: a cash discount program. Instead of raising prices across the board, retailers can keep their prices steady and offer a small discount, say 4 percent, for customers who pay with cash. This requires hanging a sign at the register reading something like, “4 percent off for cash payments.” Retailers that do this will see how it encourages more cash transactions. Faster cash flow, fewer chargebacks, and a nice offset to those swipe fees is the result. Plus, customers will love feeling like they’re getting a little extra for their loyalty.
Make Sure Your POS System Supports Your Vision
And finally, the point-of-sale system. It’s the backbone of daily operations and choosing the right one can save massive headaches and money. Not all POS systems are created equal, especially when it comes to supporting dual pricing and cash discounts. Retailers should look for a system that’s flexible, transparent, and backed by solid support. If the business is in a rural area, find a partner that understands the community, the business size, and its goals. A POS should work for the retailer, not the other way around.
Bottom Line: Every Dollar Counts
Retailers love their businesses — that’s why they do what they do. And with a few smart moves, margins can be protected without sacrificing the customer experience. Cutting down on those sneaky processing fees means more money to invest back into the business and the community.
So, ask questions, explore options, and take control of costs because when business margins grow, so does the ability to keep doing what retailers love, like serving their customers, building their community, and chasing their passion.
Remember: Every dollar saved isn’t just extra; it’s the fuel to keep the dream alive and thriving.
Austin Mac Nab is CEO and founder of VizyPay, a provider of payment technology solutions for rural small businesses across the U.S.
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Austin Mac Nab is CEO and Founder of VizyPay, a Waukee-based provider of payment technology solutions for rural small businesses across the U.S. With over 20 years of experience, Mac Nab is an expert in the payment processing, bank card and retail industries. In 2017, Mac Nab launched VizyPay with the goal of disrupting the status quo of the payments space to help rural small businesses level up their operations and save money on processing fees.
Under Mac Nab’s leadership VizyPay was listed on Forbes FinTech 50 and is the #2 fastest growing company in Iowa with 100+ staff and thousands of customers in Des Moines and beyond. In 2022, Mac Nab was awarded Electronic Transaction Association’s Forty Under 40 Award for shaping the future of payments and named Technology Association of Iowa’s CEO of the Year for his role in supercharging Iowa's tech scene and promoting access to payments technology among rural small businesses.Â