Editor's Note: I'm Here to Serve

Meijer's top categories online can actually now be credited for up to 10 percent of all company sales in its product categories, and it's seen weeks when those numbers swelled to 20 percent.

Also be sure to read our "Outlook 2010" feature from Paul Miller. The former editor-in-chief of this publication, now a marketing and media consultant, brings extensive insight into why industry insiders see only a modest uptick in sales coming over last year, and why a further shift from print and store to digital is inevitable.