How Crutchfield Does In-House Testing

The equipment Crutchfield uses for its testing is minimal and rather inexpensive (Miller estimated that the total cost is around $2,500). It includes a web cam, microphone, basic computer, TechSmith morae usability software and an A/V cart. One Crutchfield employee serves as the greeter and facilitator of the test. The paperwork Crutchfield puts together for any given test includes recruiting forms/letters, consent forms, intro scripts for test facilitators and thank-you cards sent to test subjects.