Hiring Great (and Not-so-Great) Staff (1149 words)
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I give each applicant a short, simple lesson on mailing lists, and then ask him or her to teach it back to me.
I ran quickly through the lesson, then said, "As I explained at the start, I'd like you to teach that back to me. You probably won't need your notes, but use them if you like."
The young man gazed up at me, smiled and said, "Sorry, I was thinking about something else."
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Susan McIntyre
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