3 Ways to Increase Your Mobile Conversion Rate
By
Rodger Desai
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69%20percent<%2Fa> of%20consumers%20abandon%20their%20shopping%20carts.%20Four%20in%20five experience%20problems<%2Fa> when%20conducting%20transactions%20on%20mobile%20devices%20and%2043%20percent%20of%20those%20that%20experience%20problems%20abandon%20the%20transaction.%20The%20number%20of%20consumers%20who%20intend%20to%20buy%20on%20your%20mobile%20site%20or%20app%20that%20simply%20walk%20out%20the%20"door"%20is%20enormous. %0D%0A%0D%0Ahttps%3A%2F%2Fwww.mytotalretail.com%2Farticle%2Fdo-you-know-how-increase-your-conversion-rates-m-commerce-3-easy-steps%2F" target="_blank" class="email" data-post-id="4807" type="icon_link">
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Here are some ways to make the consumer experience easy:
- Limit the number of SKUs on your mobile site. There's no reason to make your entire inventory available; evaluate your assortment and only show categories that shoppers are more likely to purchase on the go.
- Have a highly visible search function. Shoppers don't want to browse through each product to find what they want.
- Unless it's necessary, limit the use of text. Scrolling through pages of text on a small screen is challenging for consumers.
- Optimize your images. Make sure they're sized appropriately for a small screen, and offer close-up views so shoppers can get a better feel for the product.
- All devices aren't created equally. Use device detection so that your site is optimized best for the phone your customer is using.
2. Make it fast. A crucial element needed to decrease shopping cart abandonment is to make the experience fast. According to website and applications monitoring firm Gomez, 74 percent of users will abandon a site after waiting five seconds on a mobile device. Furthermore, a one-second delay can result in a 7 percent loss in conversions, according to the Aberdeen Group. Consumers are now walking down the street with your app in their hands; can you get them to make a purchase before the light switches to "walk"?
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