5 Steps to Maximizing Online Revenues This Holiday Season
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Jay Smith
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2. Review fumbles from last year and parameters for the "fixes" to put in place. Were there payment hiccups or other issues that sucked valuable resources away from selling products and fulfilling orders? Are there scale limitations with any of the solutions used to fix the problems? Analyzing order forms or customer service notes is a great way to identify pain points that may have hindered a consistent customer experience.
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Jay Smith
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