Catalog Call Centers Lead the Way
Facebook
Facebook
Twitter
Twitter
LinkedIn
LinkedIn
Email
Email
0 Comments
Comments
Treating customers the right way is a high priority for all call centers, but retail contact centers (specifically, catalog retailers) are doing a better job than most, according to Call Center Customer Satisfaction Index findings released earlier this month. The Index has given catalogers an 80 score on a 100-point scale, besting the second place industry, banking call centers (77).
0 Comments
View Comments
Related Content
Comments