By
Joe Keenan
, Senior
and Catalog Success
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1. Use e-mail to turn a potentially negative out-of-stock experience into a positive. Include a callout when you’re out of stock for a particular product to have customers notified via e-mail when the item is back in stock. This helps accomplish two things, Stewart said: stave off the competition and build your master e-mail file.
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- Companies:
- Exact Target


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