5 Ways Customer Experience Management Will Evolve in 2015
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Nate Barad
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For the past year, marketers in the know have been talking about customer experience; however, most organizations still haven't adapted and evolved in the face of this coming trend. In 2015, it's now or never for customer experience. Brands will need to adapt or get left behind. Here are five predictions for how customer experience will evolve in 2015:
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Nate Barad
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