5 Tips That Can Save Any Retailer

By Jeffrey Hayzlett

4. Three customer nevers. With fleeting loyalty, you must consistently and fiercely connect with your customers. Show them not what you did for them lately but what you'll do for them tomorrow. The best business and customer relationships focus forward. Ask questions, listen to responses and note as many details as you can. And always keep these three rules in mind:

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Jeffrey Hayzlett Author's page Jeffrey Hayzlett is the chairman of the C-Suite Network, which provides networking opportunities for business executives with titles of VP and above from companies with annual revenues of $10 million or greater.