3 Ways to Increase Sales With Real-Time Analytics
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Elie Khoury
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For example, you can rescue hesitant visitors by using your real-time analytics to identify those who show signs (e.g., they're inactive for more than a few minutes on a page) of abandoning their carts. Initiate a chat request to answer any questions and relieve their concerns on the spot, before it's too late. Your representative can simultaneously use this conversation as an opportunity to upsell or provide additional product recommendations. This is how you convert website visitors into customers.
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